Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shalini Warnakulasuriya

Toongabbie

Summary

Compassionate Clinical Nurse Assistant with Bupa Aged Care, skilled in vital signs monitoring and patient communication. Enhanced patient recovery through diligent care and education, fostering independence and wellbeing. Recognized for streamlining team communication, contributing to a positive workplace culture, and providing emotional support during challenging times.

Overview

3
3
years of professional experience

Work History

Clinical Nurse Assistant

Bupa Aged Care
08.2024 - Current
  • Enhanced patient recovery through diligent monitoring and timely intervention.
  • Assisted patients with daily activities, promoting independence and overall wellbeing.
  • Educated patients on preventive care measures, empowering them to make informed decisions about their health management.
  • Facilitated patient transfers, ensuring proper positioning techniques were utilized for safety and comfort.
  • Maintained a safe and clean environment for patients, adhering to infection control protocols.
  • Contributed to positive workplace culture by fostering teamwork among fellow nursing staff members.
  • Provided emotional support to patients and families during difficult medical situations.
  • Documented accurate patient information within electronic health records, maintaining confidentiality standards as required by HIPAA regulations.
  • Streamlined communication among healthcare team members for optimal patient outcomes.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.

Customer Service Team Member

KFC
08.2022 - 10.2023
  • Provided comprehensive training to new team members, ensuring they were equipped to offer top-notch customer support from day one.
  • Actively participated in weekly meetings presenting ideas for process improvements leading to more efficient and effective customer service.
  • Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
  • Responded to customer requests for products, services, and company information.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Nursing - Nursing

Western Sydney University
Richmond, NSW
02-2026

Skills

  • Elderly care
  • Vital signs monitoring
  • Clinical documentation
  • Physical assessments
  • Healthcare ethics
  • Patient care
  • Patient safety
  • Patient communication
  • Clinical judgment
  • Compassionate care
  • Patient confidentiality
  • Patient assessments
  • Bedsore prevention
  • Documentation
  • Charting
  • Patient feeding

Languages

English
Full Professional

Timeline

Clinical Nurse Assistant

Bupa Aged Care
08.2024 - Current

Customer Service Team Member

KFC
08.2022 - 10.2023

Bachelor of Nursing - Nursing

Western Sydney University
Shalini Warnakulasuriya