Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Shalinta Sigdel

Shalinta Sigdel

Melbourne,Victoria

Summary

Advance experience in conducting qualitative and quantitative research to inform strategic document development, program planning and evaluation, grant seeking and advocacy. Extensive experience in conducting program evaluation, program monitoring, data collection and analysis and producing research reports. Exceptional verbal and written communication skills with extensive experience working in multidisciplinary teams.

Overview

9
9
years of professional experience

Work History

Social Research Officer

Melton City Council
05.2022 - Current
  • Undertake and analyse qualitative and quantitative data to support the planning and service delivery activities of Council, specifically in relation to social and demographic research
  • Deliver social research projects to assist in identifying community needs, emerging issues, and appropriate responses
  • Provide social research support in the development, implementation and evaluation of services, projects and strategic documents as well assisting in the preparation of submissions, grants, and reports where relevant
  • Manage and develop social and demographic resources and deliver training and support to build organisational capacity in social research
  • Communicate social research information in a timely manner, including population and health and social data updates, to internal and external stakeholders
  • Keep abreast of and liaise with State and Federal Government and other providers of information and data, as well as internal departments, to enable the timely and accurate provision of information and data necessary for the undertaking of the activities of the Council.

Local Area Coordinator

National Disability Insurance Scheme/ Brotherhood of St. Laurence
06.2019 - 04.2022
  • Undertake qualitative and quantitative research to deliver evidence informed program
  • Prepare comprehensive assessment reports detailing technical and financial needs for support services
  • Analyze customer feedback to feed into continuous improvement process and ensure NDIS objectives are met
  • Conduct analytical research to identify trends and analyses in service usage
  • Prepared a detailed analysis and disseminated research findings through a verbal presentation
  • Designed social research including research questions, data collection tools, NVIVO and SPSS packages
  • Conducted content analysis of 30 different studies
  • Completed interviews with over 50 program beneficiaries
  • Completed data coding and analysis
  • Created data visualizations of results in form of tables and charts
  • Commended by Dr Margaret for attention to detail
  • Major Achievements
  • Provided leadership, guidance and support to staff members
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Monitored program performance and outcomes for successful delivery of services
  • Participated in community events to promote services and engage with public
  • Partnered with local organizations to expand access to social and community services
  • Assessed community needs and identified resources for social and community service programs
  • Developed and implemented training programs for staff
  • Collaborated with community members to develop and implement service initiatives
  • Researched best practices and developed strategies to improve program outcomes
  • Established and maintained relationships with key stakeholders
  • Implemented strategies to increase public awareness of social and community service programs
  • Analyzed trends and data to inform decision-making and program development
  • Advocated for social and community service programs to increase awareness and funding
  • Created and managed budgets, efficiently allocating resources for social and community service projects
  • Conducted outreach activities to engage local stakeholders in programs
  • Managed volunteer programs focused on providing community services to underserved populations
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives
  • Conducted community workshops to promote different programs and educate public on available services
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks

Social Worker

Wantirna Health
01.2019 - 05.2019
  • Conducted qualitative research to assess stakeholders’ feedback on behalf of Aged Care Assessment Services
  • Designed data collection tools, completed data collection and presented findings to research team.
  • Undertook comprehensive psychosocial assessments and formulate appropriately targeted interventions with achievable goals for clients
  • Actively participated in coordinated team approach to client care including participating and facilitating family meetings
  • Identified client needs for ongoing assistance and refer on as appropriate
  • Contributed to maintain positive relationship within the service, health sector and community that promote appropriate service delivery and patient care.
  • Major Achievements
  • Updated client documentation for accurate, compliant and current records
  • Supported clients and families with empathy and compassion during difficult times
  • Advocated for clients to assure respected rights and wishes
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
  • Assisted clients with navigating and accessing social services such as housing and medical care
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification
  • De-escalated stressful situations through individual and family crisis interventions
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Conducted home visits to assess living environment and facilitate access to necessary resources
  • Monitored clients' progress and adapted treatment plans to meet changing needs
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care
  • Facilitated group therapy sessions to build supportive, communicative client networks
  • Signposted resources for improved client and family access to mental health services
  • Documented client progress and activities in accordance with agency policies and procedures
  • Collaborated with other professionals to plan and coordinate care for clients
  • Assisted clients in developing and setting realistic goals to promote positive change
  • Developed and maintained strong relationships with community resources for successful referrals
  • Participated in interdisciplinary team meetings to coordinate care for clients
  • Assisted clients in identifying community resources and connecting with appropriate services
  • Provided crisis counseling and intervention services to clients in emergency situations
  • Administered assessments to identify clients' needs and establish treatment plans
  • Conducted home visits to assess clients' home environment and provide support
  • Participated in professional development and training opportunities to enhance clinical skills
  • Utilized evidence-based practices to provide effective interventions for clients
  • Monitored clients' progress to adjust treatment plans accordingly
  • Evaluated clients' social, emotional and psychological needs to create treatment plans
  • Educated clients and families on mental health, wellness and recovery topics
  • Developed and implemented individualized treatment plans for clients
  • Implemented community outreach programs to promote mental health awareness
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication
  • Facilitated peer support groups to help clients connect with others
  • Facilitated psychoeducational classes to help clients develop life skills
  • Devised and implemented community-based programs to promote mental health awareness

Research Assistant

University of Melbourne
05.2018 - 12.2018
  • Undertake quantitative and qualitative social research, including designing, implementing and analyzing surveys and evaluations
  • Develop monitoring and evaluation frameworks, tools and methodologies to enable evidence informed practice
  • Assist in the proactive dissemination of research findings and prepare information for use by internal and external stakeholders and the broader community as
  • Developed evidence bases including literature reviews and needs analysis according to professional standards
  • Contributed to the development and provision of advice and sound policy recommendations to senior management of the CMIM Program
  • Major Achievements
  • Liaised with stakeholders across agencies in Victoria (Shepparton, Morwell, Wonthaggi, Barwon) to ensure effective implementation and evaluation of a family violence programSuccessfully conducted external and Internal Audit of different
  • Delivered a research project to assess community needs and emerging issues in accessing hospital services
  • Completed interviews with 25 stakeholders
  • Prepared a detailed analysis and disseminated research findings through a verbal presentation
  • Designed the social research including research questions, data collection tools, NVIVO and SPSS packages
  • Conducted content analysis of 10 different studies
  • Completed interviews with over 40 program beneficiaries
  • Completed data coding and analysis
  • Created data visualizations of results in the form of tables and charts
  • Commended by Dr
  • Margaret for attention to detail
  • Prepared and presented 7 research reports
  • Performed statistical , and quantitative analysis of data from 1040 schools
  • Developed 5 proposal for grant seeking
  • Delivered presentation in international forums
  • Major Achievements

Research Evaluation Officer

World Education Inc
02.2016 - 02.2017
  • Developed database of relevant literature and research frameworks
  • Conducted feasibility, scoping and baseline studies of programmes
  • Designed data collection tools, collected and presented data through field visits
  • Attended program meetings and provided updates on program achievements
  • Trained 50 staff across 12 regions to build organizational capacity on social research
  • Designed data collection system to capture social and demographic resource
  • Prepared over 30 technical and financial proposal for grant seeking
  • Delivered over 10 presentations in the national and international forum
  • Designed research tools and techniques in over 20 projects
  • Provide social research advice to community organization, local and federal government
  • Completed content analysis of 30 studies
  • Collection, collation, and analysis of primary and secondary data
  • Represented Alliance for Social Dialogue in national forum
  • Published a policy paper
  • Disseminated research findings through visual representation and oral presentation http://asd.org.np/wp-content/uploads/2015/03/Budget-Formulation-and-Implementation-Process-in-Nepal.pdf
  • Supported the delivery of research projects and provision of key local government resources, to enable policy and strategy development, planning, and performance
  • Monitoring and evaluation
  • Maintained program database in Microsoft Access and Microsoft Excel
  • Used qualitative and quantitative data collection and case study method to analyse program performance
  • Managed qualitative and quantitative data by organizing, coding, transcribing, interpreting and disseminated through reports and program briefs
  • Major Achievements

Research Officer/Foundation

07.2014 - 01.2016
  • For Development Management, Involved in monitoring and evaluation of diverse programs to measure the impact of program
  • Designed research and M&E tools by using Microsoft Excel, SPSS and Microsoft Word
  • Undertook field visits for data collection
  • Collected, coded and analysed qualitative and quantitative data through NVIVO, SPSS and Microsoft Excel
  • Conducted baseline, midline and end line evaluation and impact assessment as assigned and informed policy making
  • Undertook research and contributed to the development of a range of policy and initiatives
  • Prepared and presented reports as per requirement of donor
  • Major Achievements

Policy Research Fellow/Alliance

08.2014 - 12.2014
  • For Social Dialogue, Researched the five-year governmental budget plan, budget formulation process and budget execution practices to identify the existing gaps in budget making process as a whole
  • Designed data collection tools (questionnaire and interview questions) to complete the qualitative research
  • Used in depth interviews, Key informant Interviews, Focus Group Discussion as major research tools
  • Conducted data analysis through SPSS and presented research findings to the government
  • Published a research policy paper to inform necessary changes to policy makers
  • Major Achievements

Independent Researcher/Department

05.2014 - 06.2014
  • For International Development, Collected qualitative information using RCA (Reality Check Approach)-living in the marginalized rural community to identify the range of community experience concerning security, health, education, economic conditions and social change
  • Attended team meetings to present research findings
  • Assisted in drafting the final report

Education

Master of Arts - Social Work

University of Melbourne
Parkville, VIC
12.2018

Skills

  • Knowledge and understanding of social policy
  • Statistics
  • Proposal Preparation, Research dissemination
  • Power BI, MS Office, NVIVO, SPSS, Microsoft Excel
  • Research, planning, monitoring, evaluation, and reporting
  • Collection, collation and analysis of data
  • Data Modelling, Risk Matrix, Variance Analysis
  • Collaboration, Stakeholder Influence, Negotiation
  • Adept in use and analysis of large data sets including proficiency in SPSS, Microsoft Excel, NVIVO, Microsoft Access and Open Data Kit
  • Excellent project management skills coupled with organizational and time management skills including the ability to prioritize, multi-task and liaise with stakeholders

Accomplishments

  • Led the Council’s Annual Household Satisfaction Survey consisting of 800 clients
  • Prepared Council’s demographic profile with detailed analysis of census data
  • Prepared small area profiles with thorough data analysis
  • Currently involved in services gaps analysis report which will inform advocacy and community services attraction
  • Lead for the update of health and wellbeing profile of Council
  • Maintained a caseload of over 120 participants
  • Utilized IT software such as PANDA and CRM to study trends in customer service usage
  • Developed monitoring and evaluation tool to track funds utilization
  • Developed the first ‘compliant’ plan in Preston Office
  • Initiated and led the research project that intended to capture satisfaction of CALD population
  • Designed a program to connect CALD population with resources in the communities

Timeline

Social Research Officer

Melton City Council
05.2022 - Current

Local Area Coordinator

National Disability Insurance Scheme/ Brotherhood of St. Laurence
06.2019 - 04.2022

Social Worker

Wantirna Health
01.2019 - 05.2019

Research Assistant

University of Melbourne
05.2018 - 12.2018

Research Evaluation Officer

World Education Inc
02.2016 - 02.2017

Policy Research Fellow/Alliance

08.2014 - 12.2014

Research Officer/Foundation

07.2014 - 01.2016

Independent Researcher/Department

05.2014 - 06.2014

Master of Arts - Social Work

University of Melbourne

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Shalinta Sigdel