Shalome Gunasekera
Jindalee
Summary
Student Nurse experienced with administering patient care and supporting medical staff in diverse healthcare environments. Recognized for empathy and effective communication skillset to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Services Assistant
Linear Clinical Research
02.2024 - Current
- Greeted incoming patients,and directed each to the correct locations.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Enhanced patient satisfaction by providing efficient and courteous assistance during check-in and check-out procedures.
- Supported clinical staff by replenishing necessary equipment and supplies for the day's appointments.
- Managed inventory levels of clinical supplies, preventing stock-outs or overordering through regular review and ordering as needed.
- Contributed to the successful accreditation of the practice by maintaining proper documentation and complying with established protocols.
- Disinfected tools, equipment and surfaces between patients.
- Prepared and delivered meals to patients, adhering to safe food handling practices.
- Ensured compliance with HIPAA regulations through diligent protection of sensitive patient information while handling paperwork and digital records.
- Enhanced overall efficiency of the practice by cross-training in administrative roles, ensuring seamless coverage during staff absences or high-volume periods.
Catering Assistant
Compass Group- Forensic Hospital
09.2017 - 09.2020
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Assisted in resolving any unforeseen issues during service times, mitigating negative impacts on patient experience.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Prepared and served customized menus for patients based on dietary needs and preferences, resulting in positive health outcomes.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained high personal grooming standards and uniform presentation.
Education
Master of Nursing (Graduate Entry) -
Edith Cowan University
Perth, WA03-2027
Bachelor of Biomedical Science -
University of Canberra
Canberra, ACT09-2022
Skills
- Establishing and maintaining positive relationships with patients and families
- Attention to detail
- Cross-cultural sensitivity
- Teamwork and collaboration
- Decision-making and basic clinical judgement
- Infection control
Certification
- ICH GOOD CLINICAL PRACTICE E6 (R2), The Global Health Network - Issued 24 February 2024
- Criminal Record Screening Clearance, Government of Western Australia Department of Health - Valid till 17 February 2028
- Working With Children Check, Government of Western Australia - Valid till 12 March 2028
- Manual Task Training 3 hrs - Valid till 22 February 2026
- HLTFSE001 Follow basic food safety practices, Australian Institute of Food Safety - 20 February 2024
- HLTAID009 Provide cardiopulmonary resuscitation Training - Valid till 7 February 2026
- Hand Hygiene for Clinical Healthcare Workers, Australian Commission on Safety and Quality in Healthcare - 16 April 2026
Timeline
Patient Services Assistant
Linear Clinical Research
02.2024 - Current
Catering Assistant
Compass Group- Forensic Hospital
09.2017 - 09.2020
Master of Nursing (Graduate Entry) -
Edith Cowan University
Bachelor of Biomedical Science -
University of Canberra
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