Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHALU AGARWAL

Pendle Hill,Australia

Summary

Enthusiastic individual with a proven ability to lead teams of people, manage budgets, and create innovative menu items. Successfully trained and developed new staff members in customer service best practices, menu items, and food safety regulations. Committed to delivering a high-quality dining experience that exceeds customer expectations, and increases overall customer satisfaction. Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks.

Overview

6
6
years of professional experience

Work History

SUPERVISOR/ KITCHEN HEAD

DELISSE
Castle hill, New South Wales
05.2022 - Current
  • Managed daily responsibilities across both store and kitchen operations.
  • As a store supervisor, I am looking after stock, ordering, and providing training to the new employees.
  • Trained new staff in kitchen procedures.
  • Coordinated catering operations to ensure event-specific requirements were met.

SUPERVISOR

SUBWAY
Hunter street, NSW
08.2020 - 11.2021
  • Delegated tasks to team members according to individual strengths
  • Set performance goals for staff members and helped teams meet important deadlines
  • Monitored workflow processes to ensure accuracy and timeliness of deliverables

ASSISTANT MANAGER

SUABWAY
Weatherhill Park, New South Wales
10.2018 - 07.2019
  • Delegated daily tasks to team members to optimize group productivity
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Completed inventory audits to identify losses and project demand
  • Planned and prepared workflow schedules, delegating tasks for 9-members of team
  • Developed training, assessment and performance monitoring programs to coach and mentor employees

Education

DIPLOMA - HOSPITALITY MANAGEMENT

NOVA INSTITUTION OF TECHNOLOGY
Sydney, Parramatta
02.2025

Skills

  • Sales monitoring
  • Product and service knowledge
  • Food preparation and safety
  • Food Production Management
  • Staff management
  • Schedule coordination

Timeline

SUPERVISOR/ KITCHEN HEAD

DELISSE
05.2022 - Current

SUPERVISOR

SUBWAY
08.2020 - 11.2021

ASSISTANT MANAGER

SUABWAY
10.2018 - 07.2019

DIPLOMA - HOSPITALITY MANAGEMENT

NOVA INSTITUTION OF TECHNOLOGY
SHALU AGARWAL