Sham Salimi
Melbourne
Summary
Results-driven professional with exceptional leadership qualities and positive attitude. Possesses in-depth understanding of customer service and operations management coupled with strong problem-solving and decision-making skills. Committed to driving team performance and ensuring operational excellence to enhance business outcomes.
Offering strong leadership skills and passion for team development in dynamic environment. Brings solid foundation in customer service principles and operational procedures, along with ability to quickly learn and apply new concepts. Ready to use and develop organizational and communication skills in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager on Duty
Flounders Fish and Chips & Charcoal Chicken
03.2023 - Current
- Prepared diverse menu items in accordance with established recipes and specifications.
- Ensured food safety and sanitation standards were consistently maintained throughout kitchen operations.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Supervised kitchen operations during peak hours, ensuring timely meal delivery and customer satisfaction.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Employee Trainer
Carl's Jr
07.2024 - 11.2024
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Streamlined food preparation process, increasing kitchen productivity.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Cashier
Halal Eats
01.2022 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product levels.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
No Degree - Electrical Engineering
Gleneagles Secondary Collage
Endeavour Hills, VIC12-2026
Skills
- Customer service
- Cleaning and organization
- Sanitation
- Food waste reduction
- Food plating
- Food handler certification
- Performance improvement
- Grilling
- Sanitation practices
- Surface cleaning
- Hospitality and service industry background
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
Certification
I have successfully obtained my First Aid Certificate.
Languages
Persian
Full Professional
Timeline
Employee Trainer
Carl's Jr
07.2024 - 11.2024
Manager on Duty
Flounders Fish and Chips & Charcoal Chicken
03.2023 - Current
Cashier
Halal Eats
01.2022 - 10.2022
No Degree - Electrical Engineering
Gleneagles Secondary Collage