Summary
Overview
Work History
Education
Skills
REFERENCE
Timeline
Generic

Shamal Chand

Roxburgh Park,VIC

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Overview

5
5
years of professional experience

Work History

Supervisor

Timeout (Arcade)
03.2022 - 06.2023
  • Managing day to day Arcade Maintenance.
  • Customer service.
  • Supervising the arcade.
  • Running cash up every certain day required.


Supervisor

Shosha ( Vape Store )
11.2020 - 11.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and warranty procedure.
  • Stock order and inventory management.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Retail Sales Assistant

Repco
08.2019 - 11.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed professional relationships with customers to increase loyalty.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Car technition

AA AUTO SERVICE CENTER
02.2018 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across, weekend and holiday shifts.

Education

NCEA Level 1 & 2 -

Avondale College
Avondale, Akl, New Zealand

Diploma Level 3 & 4 -

International Travel College
Auckland City, Akl, New Zealand

Skills

  • Task Management
  • Decision Making
  • Organization and planning
  • Confidence and communication
  • Flexibility
  • Time management
  • Strong ethics
  • Customer service and satisfaction
  • Handling cash
  • Stock inventory
  • Stock management
  • Supervising Employees

REFERENCE

Vin 

027 209 1750


Hasib

021 302 096


Vilash

021 027 15694


Shelvin

451 079 253

Timeline

Supervisor

Timeout (Arcade)
03.2022 - 06.2023

Supervisor

Shosha ( Vape Store )
11.2020 - 11.2021

Retail Sales Assistant

Repco
08.2019 - 11.2020

Car technition

AA AUTO SERVICE CENTER
02.2018 - 06.2019

NCEA Level 1 & 2 -

Avondale College

Diploma Level 3 & 4 -

International Travel College
Shamal Chand