Shamanth Goud Machika
JACANA
Summary
I am an enthusiastic and motivated individual with a Certificate III in Light Vehicle Mechanical Technology. While new to the automotive industry, I bring strong problem-solving skills, hands-on learning ability, and a proven track record of reliability and teamwork from previous customer service and warehouse roles. Eager to begin a career as a Service Technician, applying technical knowledge, workshop safety awareness, and a commitment to continuous learning to support high-quality vehicle servicing and repair.
Overview
7
7
years of professional experience
Work History
Store Person
OfficeWorks
07.2023 - Current
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Improved store organization by implementing efficient inventory management systems.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
- Attached labels to finalized products before shipment.
Store Person
Welch Auto Parts
06.2022 - 07.2023
- Responded to customer requests for products, services, and company information..
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Restocked shelves and helped customers locate desired items.
- Maintained accurate stock levels with regular audits and timely reordering of products.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
Supervisor
Gazman
08.2018 - 05.2022
- Coached employees through day-to-day work and complex problems.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
- Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Store Person
Gazman
07.2018 - 08.2018
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Operated material handling equipment safely while loading or unloading deliveries.
Education
Diploma - Certificate III in Light Vehicle Mechanical Techno
Penfold College
09-2025
Diploma of Education - Business
Flinders International College
06.2023
Bachelors - Electronics And Communications Engineering
JNTUH
04.2018
Skills
- Installation and repair
- Changing tires
- Attention to detail
- Team Player
- Quick Learner
- Microsoft Word and Excel
- Comfortable with any operating system (Windows ,Mac ,Linux)
- Client engagement and support
- Records management
- Effective Communication Skills
- Honest and Reliable Strong morals and ethics ensuring honesty , reliability and ability to responsibly undertake tasks
Timeline
Store Person
OfficeWorks
07.2023 - Current
Store Person
Welch Auto Parts
06.2022 - 07.2023
Supervisor
Gazman
08.2018 - 05.2022
Store Person
Gazman
07.2018 - 08.2018
Diploma of Education - Business
Flinders International College
Bachelors - Electronics And Communications Engineering
JNTUH
Diploma - Certificate III in Light Vehicle Mechanical Techno
Penfold College
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