Multiskilled, practical, and theoretically experienced professional with a strong background in customer support, administrative operations, digital systems, and content workflows. Proficient in understanding and using Citrix, SharePoint, Excel, RMS, Google Workspace, among many other software programs, and demonstrating adaptability across various platforms and time zones. Recognized for effective communication and problem-solving skills, maintaining productivity amidst changing priorities. Committed to roles that emphasize structure, autonomy, and ethical digital practices, contributing with focus and flexibility in remote environments. Comfortable learning and navigating new systems quickly, with hands-on experience across a range of digital tools and platforms.