Shameka Leeding
Morayfield,Australia
Summary
Dedicated and results-driven professional with a strong work ethic and unwavering commitment to integrity. Guided by core values of honesty, trustworthiness, and diligence, I have built a reputation as a reliable and dependable team player. Track record of consistently delivering high-quality results and exceeding expectations demonstrates focus on excellence and accountability. Thrives in fast-paced, dynamic environments where adaptability and clear prioritization are essential. Approach challenges with a positive attitude and willingness to learn. Strong attention to detail ensures work is completed to the highest standards. Ability to communicate clearly and persuasively builds productive relationships with colleagues, clients, and stakeholders. Demonstrated ability to quickly absorb new information, analyze data, identify inconsistencies, and maintain accuracy. Confident that combination of skills, experience, and values will allow to make a meaningful contribution to any high-performing team or organization.
Overview
6
6
years of professional experience
Work History
A03 Lease Administration Support
Queensland Government Accommodation Office – Department of Housing and Public Works
- Provided support to leasing team to plan and migrate to an electronic record keeping system.
- Identified key documents in existing network drives and hard copy files and ensure records are available to transfer to an electronic filing system.
- Provided advice to management and staff on best practice records management.
- Contribute to the improvement of the Records Management System and associated policies and procedures.
- Assist the leasing team to plan and deliver the supply of leased assets within the State Government’s property portfolio.
- Support the delivery of executive or sensitive leasing projects and the provision of office accommodation for the Department.
- Provide support to the updating of tenancy and financial management systems.
- Worked autonomously, using initiative and self-motivation to interpret and resolve issues.
- Liaised at appropriate levels to develop networks within this department and with other departments.
- Developed networks across the Department
- Assist in additional projects as requested by the supervisor.
- Assisted in the leasing processes after being signed by all parties by adding lease details into the excel spreadsheet, scanning and saving into G – Drive filing system to the correct property.
A04 Lease Coordinator (Temporary Assignment- Two Weeks)
Queensland Accommodation Office and Public Works
- Acted as the primary point of contact between lease managers, landlords, and property managers regarding property maintenance and lease-related inquiries.
- Coordinated and followed up on maintenance requests to ensure timely resolution and compliance with lease agreements.
- Reviewed, processed, and approved property-related invoices in accordance with organisational policies and budget guidelines.
- Maintained accurate records of communications, requests, and approvals to support audit and reporting requirements.
- Provided administrative support to the Lease Management team to ensure the smooth operation of lease processes during the assignment period.
Senior Massage Chair Specialist
Elex Massage Chair
09.2022 - Current
- Excellent communication skills
- Managing financial transactions via eftpos and pay later applications – Humm
- Upselling
- Gaining and understanding of the sales process from customer engagement
- Understanding customer needs
- Negotiation
- Directing customers to promotions/ opportunities for customer
- Maintaining an exceptional appearance on the sales floor
- Meet and exceed store and individual targets
- Sale expedition show Brisbane
- Appointment setting and booking deliveries for customers
- Answering customer enquiries
- Email correspondence
Receptionist/Administration
Absolute Real Estate
06.2024 - 03.2025
- Answering and directing phone calls
- Calling tenants/prospective tenants
- Facilitate emails
- Booking inspections / Scheduling appointments
- Processing applications
- Paper organisation
- Customer service / meeting and greeting people
- Light cleaning
- Advertising available homes through realestate.com, ROL, Domain and Absolute Real Estate website
- Experience with console cloud/ Realworks/ TICA/ PandaDoc
- Update property listings
- Database management
- Approving tenants
- Managing daily tasks
- Monitor deadlines
- High attention to detail
- General administration tasks: scanning, filing, photocopying etc.
- General administration
- Meeting and greeting clients
- Maintenance of the reception area
- Processing rental applications
- Providing support to the property management and sale arena
- Entry Notices
- Bond/rent collection
Tele-marketer (Cold calling)
Nexgen - Australia
03.2023 - 08.2023
- Cold calling 150 people per day
- Conducting outbound calls, build relationships and convert leads into sales opportunities
- Complete basic admin and scheduling to support BDM prior to appointment
- Make outbound calls to set appointments for BDM to sit
- Identify potential partners to connect with
- Introducing products and services
- Generating leads
- Following up with potential clients/ prospects
Administration Officer (Temp Role)
Lineage Logistics
12.2022 - 03.2023
- Data entry
- Creating/releasing & receipting orders
- Scheduling shipments
- Responding to emails on Microsoft Office
- Paper organisation
- Created inventory picking sheets (by using a platform called SWIMS) for production run reach day and distributed them to warehouse
- Outbound & Inbound phone calls
- Greeting visitors at reception
Receptionist
Toowoomba Sewing
10.2022 - 11.2022
- Organising files and important documents - tax invoices.
- Data entry
- Customer Service
- Appointment scheduling
- Welcoming customers
- Handling queries and complaints via phone or general correspondence
- Deal with incoming and outgoing post and deliveries
- Inbound and outbound phone calls
Receptionist and Sales Rep
Goodlife Gym
06.2022 - 10.2022
- Generating and converting high-quality sales through community outreach, seeking referrals and the identification of new business opportunities
- Customer service
- Problem solving
- Appointment scheduling
- Follow ups and payment collection
- Tidying Facilities.
- Build Rapport with people
- Hitting KPI Targets
- Opening and closing the club
- Inbound and outbound calls (achieving the required number of lead contracts via telephone to maximise sales)
- Leadership
- Proactively contribute to club sales budget utilising sale promotions and referral campaigns
- Regular service calls to new and existing members to keep them engaged in their journey – recommending club-based products that would boost their results and
Sales Rep/Team Leader
Surge Direct
03.2022 - 06.2022
- Raised funds via donations for RSCPA and Child Fund Australia
- Learned several advanced sales tactics.
- Ability to problem solve and find different solutions.
- Secure payment collection
- Great team building skills.
- Hiring/Interviewing individuals
- Maintaining KPI targets
- Managing employees
- Face to Face Sales
- Stopping individuals
Sales Assistant Team Member
Spotlight
06.2020 - 01.2022
- Attending to customers, including prompting them on store promotions using exclusive sales techniques.
- Answering phone calls
- Click and collect orders
- Pick and Packing
- Serving Customers
- Handling EOD procedures (calculating money from tills)
- Restocked and accounted for merchandise and stock.
- Revamped the store's shelves to prepare for new seasonal merchandise and planned
Part time Sales Representative
Dominos
01.2019 - 12.2019
- Maintained relationships with coworkers and team leaders
- Assisted customers with their orders and maintained high customer satisfaction
- Managed daily tasks in a fast-paced environment.
- Maintained a clean work environment.
- Placing orders via phone and in person
- Restocked merchandise
Education
Year 12 - undefined
Browns Plains State High School
Browns Plains11.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- High Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Decision-making
- Problem resolution
Timeline
Receptionist/Administration
Absolute Real Estate
06.2024 - 03.2025
Tele-marketer (Cold calling)
Nexgen - Australia
03.2023 - 08.2023
Administration Officer (Temp Role)
Lineage Logistics
12.2022 - 03.2023
Receptionist
Toowoomba Sewing
10.2022 - 11.2022
Senior Massage Chair Specialist
Elex Massage Chair
09.2022 - Current
Receptionist and Sales Rep
Goodlife Gym
06.2022 - 10.2022
Sales Rep/Team Leader
Surge Direct
03.2022 - 06.2022
Sales Assistant Team Member
Spotlight
06.2020 - 01.2022
Part time Sales Representative
Dominos
01.2019 - 12.2019
A03 Lease Administration Support
Queensland Government Accommodation Office – Department of Housing and Public Works
A04 Lease Coordinator (Temporary Assignment- Two Weeks)
Queensland Accommodation Office and Public Works
Year 12 - undefined
Browns Plains State High School
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