Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamika Edwards

Plainland,QLD

Summary

Customer-focused worker who has proven accuracy in handling orders and payments in a fast paced environment. Knowledgeable, efficient and Consistently delivers above-average service to customers. I work well within a team environment and on my own, I am always up for challenges and to learn new things. I have great customer service skills, and I always make sure customers get a positive outcome within their service. Energetic individual with background in fast food and counter service. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative communication and service methods, enhancing overall service speed and quality.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Iga Hattonvale
Hattonvale, QLD
05.2024 - Current
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted customers in a friendly and professional manner.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Bakery Worker

Walloon country bakehouse
Walloon , QLD
01.2023 - 04.2024
  • Greeted customers to determine wants or needs.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.
  • Managed customer complaints and resolved issues in a timely and professional manner.
  • Cleaned baking equipment, utensils, and work areas according to hygiene standards.
  • Answered customer inquiries regarding product features, pricing, and availability.

Education

Laidley State High School
Laidley
11-2024

Skills

  • Order taking accuracy
  • Verbal and written communication
  • Flexible schedule
  • Effective customer communication
  • Cleaning and organisation skills
  • Computer skills
  • Task prioritization
  • Trustworthy and able to work independently
  • Able to work under pressure
  • Friendly and positive attitude

Timeline

Deli Clerk

Iga Hattonvale
05.2024 - Current

Bakery Worker

Walloon country bakehouse
01.2023 - 04.2024

Laidley State High School
Shamika Edwards