Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamilah Ali

Wynnum,QLD

Summary

Motivated business owner dedicated to providing quality service and performing optimal treatments with clients for their individual needs. Strong customer service is my foundation of seizing regular clients and viable opportunities for expansion as I have serviced over a number of clients. With an eye for detail and a diverse range of skills from different industries, I have become proficient in prioritizing tasks, managing appointments and effectively marketing my services. I am a reliable candidate eager to secure a full time position, willing to take on added responsibilities to achieve company goals.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
04.2023 - 10.2023
  • Demonstrated professionalism when handling sensitive patient situations, preserving confidentiality at all times
  • Managed incoming calls providing information about order status, store hours and other pharmacy policies
  • Received incoming supplies, invoiced and stocked them in correct locations
  • Kept pharmacy counter and related areas clean, neat and organized
  • Greeted customers on "door guard" responding to questions with knowledgeable assistance

Picker Packer

Labourpower Recruitment Services
03.2022 - 09.2022
  • Monitoring product quality whilst discarding faulty stock
  • Printed labels, packaged boxes, loaded them onto pallets and prepared orders for dispatch
  • Pulled orders quickly to maintain demanding productivity goals
  • Safely operating an electric pallet jack for deliveries
  • Reported any mechanical issues

Team Member

KFC Restaurant
07.2019 - 11.2021
  • Looked for opportunity to up sell products
  • Training new team members on protocols
  • Maintained strict drive thru times while sustaining high-quality work standards under pressure
  • Worked in every position to provide optimal coverage and meet daily goals
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods

Cashier

Ekka & Supanova
08.2017 - 11.2018
  • Following OH&S procedures when handling candy.
  • Liaising with customers and staff in a professional manner.
  • Spruiking (Announcements)
  • Processing credit cards/ cash handling.
  • Opening and closing stalls.

Education

Eyebrow Sculpting Course - Cosmetology

Lash & Brow Academy
Holland Park, QLD
05.2024

Eyelash Extension Course - Beauty Therapy

Lash & Brow Academy
Brisbane, QLD
04.2024

Certificate III Business - Business Administrations

Designer Life
Toowong, QLD
01.2019

Skills

  • Client retention
  • Decision-making
  • Problem solving
  • Able to work effectively under pressure

Timeline

Pharmacy Assistant

Chemist Warehouse
04.2023 - 10.2023

Picker Packer

Labourpower Recruitment Services
03.2022 - 09.2022

Team Member

KFC Restaurant
07.2019 - 11.2021

Cashier

Ekka & Supanova
08.2017 - 11.2018

Eyebrow Sculpting Course - Cosmetology

Lash & Brow Academy

Eyelash Extension Course - Beauty Therapy

Lash & Brow Academy

Certificate III Business - Business Administrations

Designer Life
Shamilah Ali