Shamir Rai
Carlisle,WA
Summary
Compassionate Social Worker with 3 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities. Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Worker
Companion Mental Health and Disability Services
Maddington , WA
02.2022 - Current
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Provided crisis intervention services for clients experiencing acute distress.
- Collaborated with family members to provide comprehensive support services to clients.
- Maintained accurate records of client progress and interactions according to agency standards.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Participated in professional development activities such as seminars, workshops, trainings.
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Educated clients about the impact of trauma on mental health and well-being.
Nightfiller
Coles
Claremont , WA
08.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Recognized by management for providing exceptional customer service.
Youth Worker (Placement)
12 Buckets
Malaga, WA
01.2024 - 04.2024
- Provided emotional support and guidance to youths in difficult situations.
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
- Monitored attendance and progress of participants in programs.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
Support Coordinator (Placement)
Companion Health
Maddington , WA
03.2023 - 05.2023
- Created individualized service plans that addressed each client's unique needs and goals.
- Evaluated customer feedback surveys regularly to identify areas where improvements could be made.
- Assessed risk factors associated with a variety of mental health issues and developed strategies for managing them effectively.
- Provided crisis intervention services, as needed.
- Developed and maintained relationships with external service providers.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Conducted home visits to ensure safety of clients in their environment.
- Completed assessments of client needs and preferences.
- Updated case notes on a daily basis using an electronic database system.
Event Duty Assistant
Curtin Stadium
BENTLEY, WA
10.2017 - 05.2022
- Coordinated pre-event setup and post-event breakdown.
- Supervised other staff members during the event setup process.
- Provided assistance with event setup and cleanup activities as requested.
- Carried out event setup tasks such as arranging chairs and tables.
- Coordinated with other departments regarding special event setup and cleanup needs.
- Supervised a team of volunteers who assisted with event setup and teardowns.
Banquet Waiter
Marina Bay Sands Singapore
Singapore, Singapore
03.2011 - 04.2013
- Greeted and welcomed guests upon arrival to the banquet hall.
- Assisted in setting up tables, chairs, place settings, and decorations for events.
- Provided food and beverage service to guests during events.
- Demonstrated knowledge of menu items, alcoholic beverages, and cocktails.
- Ensured all guests were served promptly and courteously while attending to their needs.
- Maintained cleanliness of work area throughout shift.
- Performed opening and closing side duties such as rolling silverware, setting up buffet stations.
- Inspected dining room before each event to ensure readiness for guests.
- Responded quickly to customer complaints or special requests in a polite manner.
- Replenished condiments, linens, utensils, napkins., as needed throughout the event.
- Collected used dishes from tables after each course was completed.
Event Setup Staff
The Show Company
Singapore, Singapore
02.2011 - 02.2013
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Followed all safety guidelines while operating equipment.
- Assisted with the setup of lighting and other technical equipment.
- Ensured that all necessary supplies were available for each event.
Education
Bachelor of Community of Services -
Stott's College
Perth, WA01-2024
Some College (No Degree) -
Ace Institute Of Management
NepalCurtin University
Perth, WASkills
- Active listening
- Teamwork
- Risk Assessment
- Patient-centered care
- Time Management
- Adaptability
- Flexibility
- Conflict Resolution
- CPR, First Aid,
- Conflict resolution
Affiliations
- Physical activities such as Football, Running, Gym, Basketball,Futsal
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Professional
Accomplishments
- Merit Awards in football in Bartley Secondary school.
- Won many medals in Sports events in school.
- Commissioner Of Police Study Award
- Participated in intra-school activities
- Community Involvement
Certification
- Certificate of Service
Timeline
Youth Worker (Placement)
12 Buckets
01.2024 - 04.2024
Support Coordinator (Placement)
Companion Health
03.2023 - 05.2023
Social Worker
Companion Mental Health and Disability Services
02.2022 - Current
Nightfiller
Coles
08.2019 - Current
Event Duty Assistant
Curtin Stadium
10.2017 - 05.2022
Banquet Waiter
Marina Bay Sands Singapore
03.2011 - 04.2013
Event Setup Staff
The Show Company
02.2011 - 02.2013
Bachelor of Community of Services -
Stott's College
Some College (No Degree) -
Ace Institute Of Management
Curtin University
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