Shamisa Mashakada
Port Kennedy,WA
Summary
Motivated Crew Member with extensive experience in fast-paced environments. Proven expertise in customer service, teamwork, and effective problem-solving. Recognized for maintaining exceptional cleanliness and organization standards. Delivered quality service through efficient and friendly support to both customers and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Warnbro Mcdonalds
Perth, WA
02.2022 - Current
- Executed cashier duties, including order taking and payment processing with receipts.
- Cross-trained across all stations, including kitchen, drive-thru, front counter, and cafe.
- Accomplished opening and closing responsibilities by setting up workstations and cleaning surfaces.
- Engaged guests to deliver exceptional customer service.
- Achieved Certificate II and III in Retail Services from RTO.
Education
High School Diploma -
Warnbro Community High School
Perth10-2023
Some College (No Degree) -
Rockingham Lakes Primary School
PerthSkills
- Cash register operation
- Payment processing
- Order taking
- Food preparation
- Customer engagement
- Team collaboration
- Positive attitude
- Problem solving
- Time management
- Initiative and Self-motivation
- Willingness to learn
Certification
- Certificate ll in Retail Services
- Certificate lll in Retail Services
- Certificate ll in Hospitality
References
References available upon request.
Timeline
Crew Member
Warnbro Mcdonalds
02.2022 - Current
High School Diploma -
Warnbro Community High School
Some College (No Degree) -
Rockingham Lakes Primary School
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