Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamita Datt

Vic

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My track record of success is a direct reflection of my experience in various administrative tasks, coupled with my ability to effectively lead and inspire high-performing teams. I have honed my analytical skills, strategic thinking, and attention to detail. I possess a strong aptitude for identifying opportunities for improvement, streamlining operations, and maximizing efficiency, all while maintaining a sharp focus on quality and client satisfaction. I pride myself on my ability to navigate complex challenges and find innovative solutions.

Overview

10
10
years of professional experience

Work History

Supply Chain Admin

Carrier Australia
07.2023 - Current
  • Implemented inventory-management strategies to maximize availability and decrease waste.
  • Manage administration tasks, including vendor management, vendor verification, managing sub-contractors, and other related tasks
  • Manage the Superstar Awards and Service Anniversary Awards, including generating certificates, framing and distributing them to managers, or sending soft copies to interstate managers, and activating gift cards
  • Manage logistics arrangements for meeting rooms and facilities required for company events and assist in logistics arrangements to welcome visitors
  • Manage various tasks related to office administration, including maintaining and updating the branch contact list, managing office security cards, and managing vendor cards
  • Review data entry and records management systems and processes to ensure accuracy of records and data

Contracts Advisor

Reece Plumbing
04.2020 - 05.2023
  • Drafting and reviewing various commercial contracts and legal agreements (including Supply & Service
    Agreements, terms and conditions, Tender Conditions
    of Offer, Non-Disclosure Agreements, IT and Licence
    Agreements)
  • Assist Reece business partners to achieve
    commercial outcomes within the parameters of the
    Reece Legal Risk Framework.
    To be a point of contact for Reece business partners
    regarding commercial contract queries, and in
    consultation with the Senior Contracts Lead, negotiate
    and resolve those queries in a manner that minimises
    risk exposure to Reece.
    Ensuring that any identifed areas of legal risk are
    escalated (in accordance with Reece Legal escalation
    procedures) for resolution
  • Adhered to legal and contractual requirements for compliant contract processes.
  • Addressed contract disputes and provided advice and guidance to resolve issues.

Performance Analyst

AGL Energy
01.2019 - 02.2020
  • Evaluated current processes to develop improvement plans.
  • Gathered, documented, and modeled data to assess business trends.
  • Support the achievement of Energy Markets
    Operations key objectives through the effective
    delivery of onshore and offshore delivery operations.
  • Required to pro-actively analyse current performance
    of the function assigned, with the aim of identifying
    and delivering improved business effciency,
    enhanced customer experience and reduced cost to
    serve.

Sales and Service Admin Supervisor

AGL Energy
02.2015 - 01.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Managing a Support team to ensure all processes
    from Operations to current campaigns are completed.
    Keeping in mind customer Satisfaction.
  • Manage Sales Support Staff with work coming from
    Operations, Sales, and Campaigns.
  • Responsible for collection, compilation, and
    submission of accurate statistical data, including daily,
    weekly, and monthly reports and a daily dashboard of
    key performance indicators
  • Monitored performance of CS centre with call
    monitoring and feedback sessions.
  • Daily ad-hoc administrative tasks supporting the sales
    team which may include reporting, development of
    sales competitions, updating sales team
    communications, coordinating campaigns, liaising
    with Stakeholders

Quoting Operations Coordinator

AGL Energy
01.2014 - 02.2015
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Managing quality of Quotes sent out to customers by
    enforcing quality and customer service standards;
    analysing and resolving quality and customer service
    problems; identifying trends; recommending system
    improvements.
  • Planning and controlling daily workload, this involved
    ensuring all work allocated to the team is being done
    effectively and efficiently.
  • Established strategic goals by gathering applicable
    business, service, and operations information


Education

Bachelor of Business And Commerce - Business Management And Human Resources

Monash University
Melbourne, VIC
12.2013

Diploma of Human Resources - Human Resources

Swinburne University of Technology
Melbourne, VIC
12.2009

Mount Waverley Secondary College
Mount Waverley, VIC
2008

Skills

  • Time Management
  • Strong Communication
  • Attention to Detail
  • Problem-solving
  • Adaptability
  • Teamwork
  • Leadership
  • Interpersonal Skills

Timeline

Supply Chain Admin

Carrier Australia
07.2023 - Current

Contracts Advisor

Reece Plumbing
04.2020 - 05.2023

Performance Analyst

AGL Energy
01.2019 - 02.2020

Sales and Service Admin Supervisor

AGL Energy
02.2015 - 01.2019

Quoting Operations Coordinator

AGL Energy
01.2014 - 02.2015

Bachelor of Business And Commerce - Business Management And Human Resources

Monash University

Diploma of Human Resources - Human Resources

Swinburne University of Technology

Mount Waverley Secondary College

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Shamita Datt