Shamma Guillera
Summary
Motivated and adaptable professional with a background in education, business management, and customer service. Licensed Professional Teacher with strong problem-solving, communication, and interpersonal skills, complemented by hands-on experience in small business ownership and youth leadership. Adept at managing operations, building relationships, and supporting people of all ages with patience and empathy. Skilled in Microsoft Office, teamwork, and delivering excellent customer experiences. Recently relocated to Australia and seeking to contribute long-term value to an organization while developing expertise in administration, education support, and community-focused services.
Overview
4
4
years of professional experience
5
5
Certificate
Work History
Tutor Volunteer
Self-Initiated
06.2025 - 08.2025
- Tutored two 8-year-old students, including one with developmental delay
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Guided students in reading, writing and math by reviewing students' textbooks and materials.
- Created engaging, supportive lessons tailored to each child's abilities and interests.
- Built student confidence through patience, encouragement, and positive reinforcement.
Small Business Owner
Yriel Seoul Stop
03.2022 - 08.2024
- Fulfilled up to 60 orders daily during peak times, ensuring timely service.
- Introduced new menu items that boosted sales by 20%
- Developed practical skills in time management, multitasking, and problem-solving under pressure
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Practice Teacher
Catarman National High School
11.2022 - 12.2022
- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes to Year 9 students in Values Education under the guidance of supervising teachers.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Monitored classrooms for safety and good behaviour, offering students positive reinforcement to maintain discipline.
Online Seller
Kpop World Shop PH
11.2020 - 03.2022
- Managed up to 150 orders per product release date, ensuring 100% fulfillment and positive customer feedback.
- Achieved steady sales growth, handling high-volume transactions during seasonal demand.
- Imported products from Korea to the Philippines and led marketing campaigns on social media platforms
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Maintained records, invoicing, and product quality checks
- Provided customer support and managed shipping logistics
- Built strong relationships with suppliers, negotiating favourable pricing terms that increased profit margins without sacrificing quality.
Education
Professional Teacher Certificate Program - Technology And Livelihood Education
Northern Samar Colleges
Catarman, Northern Samar, Philippines12-2022
Bachelor of Science - Entrepreneurship
University of Eastern Philippines
Catarman, Northern Samar, Philippines06-2022
Accountancy Business and Management - Senior High School
University of Eastern Philippines
Catarman, Northern Samar, Philippines06-2018
Skills
- Proactive self-starter
- Results-driven
- Innovative thinking
- Strong interpersonal abilities
- Client relationship management
- Business operations management
- Flexible adaptability
- Effective organizational skills
- Proficient in Microsoft Office
- Meticulous attention to detail
- Accurate data entry
Certification
- Licensed Professional Teacher - Technology and Livelihood Education
Issued by Professional Regulation Commission
Mar 2024 - Feb 2027
Link: https://www.prc.gov.ph/
- 15th Philippine Association for Teachers and Educators (PAFTE) Midyear Convention
Issued by Philippine Association for Teachers and Educators (PAFTE), INC.
May 2025
"Leveraging Artificial Intelligence for Enhanced Efficiency and Effectiveness in Curriculum and Instruction, Research, Community, Extension and School Management".
(PROG-2025-103094 with 10 CPD Credit Units, Accreditation No. PTR-2009-007-8262) held on May 22-23, 2025 - ONLINE
- The Teacher as an Advocate of Technology
Issued by Philippine Association for Teachers and Educators (PAFTE), INC.
Aug 31, 2024
- Teacher as a Professional
Issued by Philippine Association for Teachers and Educators (PAFTE), INC.
Aug 10, 2024
- Management Effectiveness and Efficiency
Issued by ReSkills Live-Learning Platform - OnLIVE
Nov 30, 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Filipino
Software
Microsoft Office
Timeline
Tutor Volunteer
Self-Initiated
06.2025 - 08.2025
Practice Teacher
Catarman National High School
11.2022 - 12.2022
Small Business Owner
Yriel Seoul Stop
03.2022 - 08.2024
Online Seller
Kpop World Shop PH
11.2020 - 03.2022
Professional Teacher Certificate Program - Technology And Livelihood Education
Northern Samar Colleges
Bachelor of Science - Entrepreneurship
University of Eastern Philippines
Accountancy Business and Management - Senior High School
University of Eastern Philippines
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