Shams Haider
Plenty
Summary
Adaptable and determined recently graduated highschooler with a proven ability to handle any situation. Thrives in positive environments and excels at effective customer communication. Developed strong customer service skills in fast-paced settings, consistently providing efficient and friendly support to diverse clientele. Also skilled in inventory management and accurate transaction handling. Eager to leverage these transferable skills in a new field to contribute to a dynamic team and achieve organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Chatime Bubble Tea
07.2022 - 11.2022
- Worked front counter as a cashier
- Took orders, prepared drinks and toppings, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
WAITRESS
Ali Kapu Persian Restaurant
09.2021 - 01.2022
- I handled communicating with customers with any enquiries that they had
- I helped to clean up parts of the restaurant
- I handled multiple tasks that were given to me
- I also took the food to it's tables
- I could handle whether the restaurant was empty or whether it was crowded
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Ivanhoe Girls Grammar School
Melbourne, VIC12-2024
SECONDARY SCHOOL -
Catholic Ladies College
12-2020
Skills
- Focused
- Team Player
- Positive Attitude
- Very Resilient
- Organised
- Multitasking
- Independent
- Customer Service
- Time management
- Multitasking and organization
- Customer engagement
- Taking orders
- Integrity and honesty
Languages
Arabic
Native or Bilingual
Timeline
Crew Member
Chatime Bubble Tea
07.2022 - 11.2022
WAITRESS
Ali Kapu Persian Restaurant
09.2021 - 01.2022
Ivanhoe Girls Grammar School
SECONDARY SCHOOL -
Catholic Ladies College
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