Shamsher Khadka
Victoria Point,QLD
Summary
Meticulous Cook's Assistant with more than 3 years of experience in busy kitchens. Expert in maintaining kitchen efficiency with extensive knowledge of food preparation and kitchen sanitization protocols. Proven history of decreasing costs through effective menu planning and maintaining speedy service.
Highly efficient worker, well established in fast-paced and challenging environments Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
KFC Team Member
Starbucks
03.2021 - 09.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Kitchen Worker
The Malla Hotel
10.2018 - 01.2021
- Worked with chef to prepare daily food specials and other supplies.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and garnished dishes for uniform presentation standards.
- Placed orders to restock items before supplies ran out.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Monitored food quality and temperature for safe consumption.
- Distributed food during busy peak periods to drive customer satisfaction.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Assisted in setting up and breaking down kitchen stations.
Education
Bachelor in Hotel Management - Bachelor of Hotel Management
Oxford College of Hotel Management
J.P Nagar, Bengaluru, Karnataka, India04.2016
Skills
- Cleaning and sanitizing
- Cash Register Operations
- Problem solving
- Sweeping and mopping
- Inventory Stocking
- Gift Wrapping
- Active Listening
- Relationship Building
- Creative Thinking
- Employee Training
- Customer Service
Timeline
KFC Team Member
Starbucks
03.2021 - 09.2022
Kitchen Worker
The Malla Hotel
10.2018 - 01.2021
Bachelor in Hotel Management - Bachelor of Hotel Management
Oxford College of Hotel Management
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