Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shamsher Singh Randhawa

7b Parker Street Shepparton,VIC

Summary

Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

3
3
years of professional experience

Work History

Shift Manager

dominos
3/50 Macintosh Street Shepparton, VIC
03.2023 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash-handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Investigated customer complaints regarding merchandise quality, or availability, promptly.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Assisted in resolving escalated customer service issues in a timely manner.

Delivery Driver

woolworths
shepparton, VIC
07.2025 - Current
  • Delivered groceries to customers' homes efficiently and safely.
  • Followed delivery routes and schedules for timely service.
  • Loaded and unloaded items from the delivery vehicle carefully.
  • Communicated with customers regarding delivery times and special requests.
  • Maintained cleanliness and organization of the delivery vehicle.
  • Assisted with inventory checks before beginning daily deliveries.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled customer inquiries and resolved minor issues during deliveries.
  • Collaborated with store staff to ensure accurate order fulfillment.
  • Inspected vehicle and maintained gas, oil and water levels.

Education

High School Diploma -

Khalsa College
India
01-2014

Skills

  • Staff Development
  • Safety Compliance
  • Inventory Control
  • Team Development
  • Quality Assurance
  • Supply Ordering
  • Workplace Safety

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Delivery Driver

woolworths
07.2025 - Current

Shift Manager

dominos
03.2023 - Current

High School Diploma -

Khalsa College

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Shamsher Singh Randhawa