Banking Customer Service Representative
Afghanistan International Bank
02.2021 - 07.2021
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
- Processed various transactions with accuracy and according to bank standards and legal requirements.
- Addressed customer inquiries, requests and complaints with courtesy and professionalism.
- Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
- Educated customers about available services, products and bank resources.