Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Banking Customer Service Representative
Afghanistan International Bank
02.2021 - 07.2021
Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
Processed various transactions with accuracy and according to bank standards and legal requirements.
Addressed customer inquiries, requests and complaints with courtesy and professionalism.
Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
Educated customers about available services, products and bank resources.