Summary
Overview
Work History
Education
Skills
Awards
Interests
Referees
Timeline
Generic

Shan Holstein

Victoria Point,QLD

Summary


Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Dedicated to patient advocacy for vulnerable populations.

Overview

30
30
years of professional experience

Work History

Registered Nurse

QLD Health
07.2023 - Current
  • Provide competent and comprehensive primary health and emergency medical care to prisoners in a correction setting.
  • Perform a complete physical, medical and psychological assessment on each
    prisoner entering the correctional system
  • Utilize critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborate with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities, including patients experiencing drug and/or alcohol dependence issues.
  • Participate in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Advise patients of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Streamline medication administration processes for increased safety and accuracy during busy shifts.
  • Document treatments delivered, medications, discharge instructions, and follow-up care.
  • Evaluate patient histories, complaints, and current symptoms.
  • Provide skilled, timely and level-headed emergency response to critically-ill patients.
  • Observe and documente patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.
  • Deliver high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity.
  • Perform triage on incoming patients and determined severity of injuries and illnesses.

Registered Nurse

IHMS - Brisbane Immigration Transit Accommodation
11.2021 - 07.2023
  • Deliver and maintain primary health care to Detainees at Immigration Detention Facility
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
    ▪ Ensure that health care is delivered to all Detainees in accordance with IHMS Medical Service Standards
    ▪ Comply with privacy legislation and IHMS Policies and Procedures
    ▪ Contribute to the effective multidisciplinary health management of patients
    ▪ Assess, plan and implement appropriate health management within scope of practice
    ▪ Ensure accuracy and maintenance of medical records and compliance with professional standards
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

Casual Registered Nurse

Blue Care Community
06.2021 - 10.2021

Provide nursing care within scope of practice including wound care, medication management, catheter care, stoma care, health monitoring and palliative care.

  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

▪ Develop, implement, monitor and review care plans to meet client’s health care needs and to promote quality of life.
▪ Promote a consultative and collaborative approach to client care planning including participation by the client and/or the client’s representative
▪ Ensure reported changes or concerns in client conditions are acted upon appropriately

  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Registered Nurse

QLD Health - West Moreton
09.2014 - 02.2021
  • Maintain the standards of nursing practice within a Correctional Centre
    ▪ Develop and implement nursing care plans for patients
    ▪ Perform a complete physical, medical and psychological assessment on each
    prisoner entering the correctional system.
    ▪ Triage medical requests and treat patients accordingly within professional capabilities.
    ▪ Make appropriate referrals as deemed necessary
    ▪ Ensure medical officers orders are implemented
    ▪ Administer medications as prescribed
    ▪ Maintain confidentiality of medical records
    ▪ Apply knowledge of drugs and therapeutics in administering medications
    ▪ Initiate appropriate treatment and/or medication in emergency situations within
    the guidelines of QCS/WM Health protocols
    ▪ Participate in continuing professional development
    ▪ Comply with infection control policies and procedures
    ▪ Participate in continuous quality improvement of health services
  • Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Promote a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

Acting Clinical Nurse Heart Failure/Cardiac Team

Qld Health
04.2012 - 09.2013
  • Educate patients in relation to heart failure and/or cardiovascular disease
    ▪ Educate patients in relation to self-management strategies and risk factor modification
    ▪ Deliver Phase 1 education to cardiac inpatients regarding both cardiac rehabilitation and heart failure
    ▪ Refer as appropriate to Phase 2 cardiac rehabilitation or heart failure programs
    ▪ Participate in the ongoing management of heart failure patients via telephone follow-up, home visits, documentation, communicating with the treating medical team and GP to co-ordinate care
    ▪ Provide pre-procedural education for patients
    ▪ Provide education for patients with arrhythmias and other cardiac conditions
    ▪ Provide support and education to nursing staff regarding cardiac rhythms and ECG interpretation and appropriate management of cardiac patients
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.

Registered Nurse

Qld Health
09.2006 - 09.2013
  • Provision of holistic and appropriate clinical patient care for a 29 bed Acute Medical / Telemetry ward (Includes 12 Telemetry beds)
  • Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Provision of competent patient centred care in the management of telemetry, chest pain, diabetes, respiratory infections/isolation, chronic diseases, wound care, dementia and palliative care
  • Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevent the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborate with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Serve as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Participate in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Promote a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Observe and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.

Acting Clinical Facilitator

Qld Health
02.2013 - 08.2013
  • Education and orientation of new staff, graduates and students
    ▪ Work collaboratively with NPDU and NUM to plan, implement and evaluate educational activities
  • ▪ Conduct staff competency assessments
    ▪ Act as a preceptor for new staff and graduates
    ▪ Co-ordinate, present and evaluate in-service programs
  • Participate in research projects aimed at advancing the understanding of best practices in clinical facilitation and their impact on patient outcomes.
  • Provide ongoing feedback to nursing staff, recognizing exemplary performance and addressing areas requiring improvement in a constructive manner.
  • Promote a culture of safety within the clinical setting, leading to a reduction in medical errors and improved patient satisfaction scores.
  • Acted as a liaison between patients, families, and healthcare providers to ensure effective communication and patient-centred care.
  • Maintained accurate documentation of clinical activities, ensuring compliance with regulatory requirements and providing essential data for quality improvement initiatives.

Coordinator Post School Options Program

The Northcott Society
02.1995 - 03.2000
  • Management and implementation of the post school options program for young adults with physical disabilities
    ▪ Develop, implement and review of individual programs for consumers
    ▪ Recruitment, training, rostering, performance appraisal and induction of new staff
    ▪ Maintenance of relevant records and ensure compliance with OH & S
    ▪ Acknowledge and address complaints with respect to foster positive resolution.
  • Develop and implement service policies and procedures
  • Coordinate individual duties after careful evaluation of each employee's skill level and knowledge.

Education

Graduate Certificate in Cardiovascular Nursing -

University of South Australia
Adelaide, SA
01-2013

Bachelor of Nursing With Distinction -

University of Western Sydney
Sydney, NSW
01-2004

Bachelor of Health Science - Human Movement -

University of New England - Northern Rivers
Lismore, NSW
01-1991

High School Diploma -

Sefton High School
Sefton NSW
01-1988

Skills

  • Direct patient care
  • Patient assessments
  • Strong clinical judgment
  • Compassion and empathy
  • High level of autonomy
  • Patient advocacy

Awards

  • 2004 – Deans Medal for Academic Achievement
  • 2004 – 2/5 Australian General Hospital Prize for Best Overall Result for Final Year of Nursing Student at all UWS Campuses 2004
  • 2004 – Mental Health Nursing Enhancement Project Award, Highest Mark for Subject
  • 2002 – United Campus Bookshop Prize, Highest GPA First Year Student

Interests

  • Camping
  • Sport
  • Travel
  • Family and friends
  • Animals

Referees

  • Chrisna Dwinger

Clinical Nurse -  Nurse Led Clinic Brisbane

Ph: 0425662293

  • Tess Haimes

Clinical Nurse - Brisbane Youth Detention Centre

Ph: 0432822800

  • Karen Muller

Nurse Unit Manager - Rehabilitation North West Private Hospital

Ph: 07 3246 3133

Ph: 0437182210

Timeline

Registered Nurse

QLD Health
07.2023 - Current

Registered Nurse

IHMS - Brisbane Immigration Transit Accommodation
11.2021 - 07.2023

Casual Registered Nurse

Blue Care Community
06.2021 - 10.2021

Registered Nurse

QLD Health - West Moreton
09.2014 - 02.2021

Acting Clinical Facilitator

Qld Health
02.2013 - 08.2013

Acting Clinical Nurse Heart Failure/Cardiac Team

Qld Health
04.2012 - 09.2013

Registered Nurse

Qld Health
09.2006 - 09.2013

Coordinator Post School Options Program

The Northcott Society
02.1995 - 03.2000

Graduate Certificate in Cardiovascular Nursing -

University of South Australia

Bachelor of Nursing With Distinction -

University of Western Sydney

Bachelor of Health Science - Human Movement -

University of New England - Northern Rivers

High School Diploma -

Sefton High School
Shan Holstein