Shana Granville
Granville Refractories
Mundaring,WA
2026
years of professional experience
- Detail-oriented administrator with expertise in customer service and data entry. Proven track record in recordkeeping and process improvement, enhancing operational efficiency.
- Dedicated professional with over 15 years of administrative experience, skilled in managing daily operations and fostering collaboration across teams. Expertise in maintaining compliance through accurate recordkeeping and developing process improvements that drive productivity.
- Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
- Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
- Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Work History
Administrator
10 Years 11 Months- Coordinated communication between departments to streamline project workflows.
- raising purchase orders in MYOB.
- Maintained accurate records and documentation for compliance purposes.
- Payment of subcontractors and support
- Issuing of invoices to customers in myob
- Assisted in the development of process improvements to enhance productivity.
- Receiving customer payments in myob
- Lodging of BAS via ATO
- processing of quarterly activity statements payments
- setting ohs/quality system for small businesss
Accounts Payable Clerk/Payroll Clerk
- Processed vendor invoices accurately and timely using SAP software.
- Assisted in resolving discrepancies between vendors and internal records.
- Maintained digital records of invoices and payment transactions.
- Raising purchase orders and AP invoices
- Entering employee timesheets SAP
- Setting up new employees in SAP
- Dealing with employer payroll queries
Accounts Payable Clerk/Administrative Clerk
- creating purchase orders in SAP
- Managed payment schedules to optimize cash flow while adhering to company policies.
- Liaised with vendors to resolve payment issues and improve relationships through effective communication.
- processing of vendor invoices in SAP
- data entry
- general office duties ... Filing etc..
- reception relief duties
- Accounts Receivable invoices in SAP
- a
Receptionist/Office Assistant
- Managed front desk operations, ensuring efficient handling of visitor inquiries and appointments.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Assisted with scheduling meetings and coordinating logistics for internal and external stakeholders.
- Maintained accurate records of incoming and outgoing correspondence for effective documentation.
- Supported administrative functions by organizing files and maintaining office supplies inventory.
- Provided exceptional customer service, addressing client needs and resolving concerns effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- staff timekeeping
- general office duties
- data entry
Membership Officer
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Customer Service - members queries
- Direct Devit processing
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Casual Retail Assistant
- Assisted customers with product inquiries and service requests.
- Maintained product displays ensuring cleanliness and organization..
- Restocked merchandise on sales floor based on inventory needs.
Education
High School Diploma
- Travel And Tourism
Skills
Customer service
Data entry
Attention to detail
Recordkeeping and file management
Timeline
Administrator
Granville Refractories
02.2015 - 01.2026Read More
Accounts Payable Clerk/Payroll Clerk
Veolia Environmental Services- Refractories Division
2009 - 02.2015Read More
Accounts Payable Clerk/Administrative Clerk
Transfield Services
1999 - 2009Read More
Receptionist/Office Assistant
SBF Shipbuilding
1997 - 1998Read More
Membership Officer
Hbf
1993 - 1996Read More
Casual Retail Assistant
Target
1986 - 1993Read More
Australian International College of Commerce
from Travel And Tourism
Read More
HAMILTON SENIOR HIGH SCHOOL
High School Diploma
Read More