Shana NATASHA LAAKULU
69 Chester Pass Road Orana
Summary
Known for providing compassionate care and support to individuals with diverse needs, adept at assisting clients in daily activities and emotional well-being while ensuring a comfortable and safe environment. Skilled in effective communication and problem-solving.
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
Plan and Grow
10.2022 - 01.2024
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to client needs.
- Implemented strategies to manage behavior, enhancing positive interactions.
- Trained and mentored junior staff on best practices in client support and care techniques.
Traffic Control/Spotter
Traffic Management
01.2018 - 01.2020
- Key Roles:
- Safety of the traffic
- Safety of fellow workers
- Safety of motorist and other road users
- Controlling traffic in a professional manner to enable drivers to negotiate through past or around the worksite.
- Ensuring indicated given to the traffic is consistent with display provided by the traffic signals.
- Maintaining traffic control in Emergency and other difficult situations and minimizing delays in traffic.
Receptionist barista
Iron Addicts
01.2016 - 01.2017
- Key Roles:
- Managed keys areas within finance department including the money transactions on a daily basis.
- Customer Service
- Receiving phone calls and taking appointments.
- Looking after the maintenance & cleanliness of the place
- Personal Trainer
- Barista
Business Owner
Entertainment
01.2013 - 01.2016
- Key Roles:
- Event Management for the firm
- Marketing and Promotional Work
- Handling booking for events
- Managing the accounts
- Book Keeping
- Customer Service
- Planning and allotment for the daily activities for the staff every day.
- Preparing budgets and plans for the team.
- Supervising the administrative team and staff training.
- Customer Liaison Manager.
Education
HCS - Completed Year 10
Hillcrest Christian College
01.2003
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
Certification
- Support effective communication module
- New worker NDIS Induction module
- Medication management
- Trauma Responsive Practice
- First Aid
- Spotter
- Certificate III & IV in Personal Training
- Implement traffic management plan
- Control traffic with stop-slow bat
- CPCCWHS100 Prepare to work safely in the construction industry
Timeline
Support Worker
Plan and Grow
10.2022 - 01.2024
Traffic Control/Spotter
Traffic Management
01.2018 - 01.2020
Receptionist barista
Iron Addicts
01.2016 - 01.2017
Business Owner
Entertainment
01.2013 - 01.2016
HCS - Completed Year 10
Hillcrest Christian College
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