Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shana Oliver

Brisbane,Australia

Summary

Experienced administrative professional with strengths in office management, project coordination, and client relations. Skilled in efficiently executing tasks and ensuring stakeholder satisfaction. Proven ability to foster collaboration and maintain positive client relationships in fast-paced environments. Seeking to contribute strong organizational skills in a challenging administrative position.

Overview

13
13
years of professional experience

Work History

Consultant - Project Manager and Marketing Coordinator

Self employed
10.2018 - Current
  • Managed administrative and legal processes for an IT consulting executive, ensuring timely coordination and confidentiality.
  • Developed and led a music and brand partnerships division, enhancing agency visibility and securing new contracts.
  • Executed a rebranding strategy for a health-focused company, improving customer engagement and online presence.
  • Streamlined office operations and supported financial advisors, enhancing client communication and service in a financial planning firm.
  • Assisted senior accountants in financial reporting and client advisory, contributing to efficient tax preparation and analysis.

Caregiver

Private Household
01.2020 - 01.2023
  • Provided full-time and intermittent caregiving for a family member recovering from neurosurgery and ongoing medical issues
  • Managed daily care, appointments, and household responsibilities
  • Coordinated with medical professionals to ensure proper treatment and post-surgery care
  • Balanced caregiving responsibilities while undertaking consulting and administrative work

International Marketing Assistant (Contract)

Sony Music UK
London, UK
10.2016 - 10.2017
  • Supported international marketing campaigns for globally recognized artists at a major record label
  • Managed promotional materials, artist itineraries, and event logistics
  • Assisted in creative campaign development and executed cost-saving initiatives, reducing team expenses by £10,000
  • Collaborated with global teams to optimise artist promotion and audience engagement

Office Manager / Paraplanner

Wealth and Retirement Solutions
Brisbane, Australia
08.2013 - 04.2016
  • Managed daily office operations and assisted financial advisors in a boutique financial planning firm
  • Handled payroll, client communication, and bookkeeping
  • Created and implemented a document redesign to enhance the firm's professional image
  • Streamlined administrative workflows, improving efficiency and client service

Junior Accountant

Whitson Dawson
Mackay, Australia
03.2012 - 01.2013
  • Assisted in tax preparation and financial reporting for a mid-sized public accounting firm
  • Prepared BAS, individual tax returns, and conducted bank reconciliations
  • Assisted senior accountants with financial analysis and client advisory tasks
  • Delivered training to staff on financial software and internal processes

Education

IBM Project Management Professional Certification -

Coursera
Online
01.2024

Bachelor of Accounting - Financial Planning

CQUniversity
Australia
01.2015

Certificate III Business -

TAFE
Queensland
01.2009

Skills

  • CRM software (XPLAN)
  • Microsoft Office Suite
  • Financial software (MYOB, QuickBooks, Sage Handisoft)
  • Project management tools (Trello, Asana)
  • Website management tools

References

Others available upon request.

Timeline

Caregiver

Private Household
01.2020 - 01.2023

Consultant - Project Manager and Marketing Coordinator

Self employed
10.2018 - Current

International Marketing Assistant (Contract)

Sony Music UK
10.2016 - 10.2017

Office Manager / Paraplanner

Wealth and Retirement Solutions
08.2013 - 04.2016

Junior Accountant

Whitson Dawson
03.2012 - 01.2013

IBM Project Management Professional Certification -

Coursera

Bachelor of Accounting - Financial Planning

CQUniversity

Certificate III Business -

TAFE

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Shana Oliver