Summary
Overview
Work History
Education
Skills
Nickname
Timeline
Generic
Shanae Collins

Shanae Collins

Carlton North,VIC

Summary

Hello there!!!

My name is Shanae Collins (they/them), everyone just refers to me as "Sheezy". I am currently seeking part time employment. I have over ten years experience in the hospitality industry, working many positions ranging from a manager with McDonalds to head barista positions. I am incredibly passionate when it comes to making coffee, I appreciate the culture and believe drinking coffee should be an experience. I completed my barista passport through Axil Coffee Roasters in 2018 which inspired my love for making beautiful coffee. I pride myself on maintaining a clean station, working as efficiently as possible to ensure speed and flow whilst never sacrificing the quality of flavour / extractions.

I am comfortable running the machine by myself, or working on the line with multiple baristas. Competent with Latte art. I am confident interacting with customers and appreciate the importance of growing friendly relationships with regulars. Outside of working in hospitality I'm a sponsored skateboarder, I play a bit of music (guitar) here and there, like to ride my bike, and very much enjoy playing pool / table tennis at the bowls club haha. I'm a fairly easy going person, definitely try to live on the less stressful side of life. I'm incredibly hardworking and driven and choose to apply this mindset to all aspects of my life. I just returned from 2 months overseas skateboarding and am looking to move into a fresh environment. I would be incredibly excited to work within your team :) I am available 3-4 days a week (happy to work a weekend shift) and can start immediately, look forward to hearing from you.

Overview

8
8
years of professional experience

Work History

Barista

The Fat Spatula
10.2022 - Current
  • Worked with 5 senses then moved to Campos
  • Dialled in, maintained and operated espresso machine from Open to Close, consistently using group head scrub and backflush after each rush
  • Comfortable adjusting grinder during peak periods, solid understanding of equipment / environmental factors that effect consistency of extraction
  • Can troubleshoot fast and effectively when extraction swings out
  • Maintained flow, quality of flavour and latte art / presentation in both steady and busy periods
  • Happily shared responsibility of order taking / table service / bussing tables during busy periods to support our team
  • Maintained clean environment to optimise efficiency (no body likes a messy bench)
  • Created loyal regulars through genuine interaction and consistent, high quality coffee
  • Created close and respectful friendships with co-workers, prefer to feel part of a team
  • Recommended products based on solid understanding of individual customer needs and preferences

Head Barista

Mavis the Grocer
01.2019 - 07.2022
  • Opening / Closing coffee machine / front of house
  • Dialling in using 7 seeds coffee
  • Working with espresso, filter and cold brew
  • Training new employees
  • Running food / dine in orders
  • Working with Uber Eats
  • Maintaining stock levels
  • Handling cash Register / eftpos
  • Latte art

Management / Head Barista

McDonalds Elsternwick
01.2016 - 01.2019
  • Open / Closing the coffee machine
  • Working on a 3 - 4 people assembly line
  • Dialling in using McCafe blend
  • Stock Ordering
  • Managing employee breaks
  • In house training / developing employees
  • Handling cash register / Eftpos
  • Restocking and deep cleaning
  • Launching new products
  • Latte art

Education

Skills

  • Friendly / genuine customer service
  • Coffee Expertise
  • Comfortable dialling in, adjusting and maintaining recipe
  • Latte art
  • Opening and closing duties inclusive of / not limited to espresso machine and front of house
  • Team leadership
  • Managing and solving difficult situations
  • Food Prep
  • Maintaining clean environment, clean equiptment and efficient flow
  • Table Bussing

Nickname

Sheezy

Timeline

Barista

The Fat Spatula
10.2022 - Current

Head Barista

Mavis the Grocer
01.2019 - 07.2022

Management / Head Barista

McDonalds Elsternwick
01.2016 - 01.2019

Shanae Collins