Summary
Overview
Work History
Education
Skills
About Me
Personal Information
References
Timeline
Generic

Shanae King

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Responsible and dedicated to customer service, with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders.

Overview

1
1
year of professional experience

Work History

Childcare Worker

Avenues Early Learning Centre
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behaviour with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Developed age-appropriate activities and crafts to engage children.
  • Worked with children to develop good cognitive, physical and language skills.
  • Liaised with parents and guardians to discuss child progress.

Dental Assistant

Pacific Smiles Dental
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Customer Service Assistant

The Cheesecake Shop
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Organized and scheduled customer orders.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Retail Assistant

Anaconda
10.2022 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Grades 5 through to end of year 6 -

Sheldon College

Years 7 to year 12 (2020) Completed Year 12 -

Cleveland District State High School

Completed Certificate II - Hairdressing Assistant (2020) -

Alex Hills Tafe

Certificate in Teen Mental Health First Aid Course -

Skills

  • Social and Academic Development
  • POS System Operation
  • Product Merchandising
  • Microsoft Applications Proficiency
  • Product Knowledge
  • Inventory Management
  • Organization
  • Strong Communication and Interpersonal Skills
  • Dental Office Administration
  • Cash Handling
  • Customer Service

About Me

Microsoft Suite Skills, Great oral and written communication skills, Strong work ethic, Team-oriented, Reliable and hardworking, Bubbly and outgoing personality, Critical thinker and problem solver

Personal Information

Date of Birth: 07/04/2003

Located: Redland Bay

Paid Blue Card

Fully Vaccinated 

References

Trish Foster, Avenues Early Learning Director, 0448155554 

Connie Van Hout, Co-Worker, 0417649984

Timeline

Retail Assistant

Anaconda
10.2022 - Current

Childcare Worker

Avenues Early Learning Centre

Dental Assistant

Pacific Smiles Dental

Customer Service Assistant

The Cheesecake Shop

Grades 5 through to end of year 6 -

Sheldon College

Years 7 to year 12 (2020) Completed Year 12 -

Cleveland District State High School

Completed Certificate II - Hairdressing Assistant (2020) -

Alex Hills Tafe

Certificate in Teen Mental Health First Aid Course -

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Shanae King