Shanae Milnes

• Apply regulatory compliance and enhance workplace safety by developing policies, conducting audits, delivering training, and analysing safety data
• Oversee sub-contractor compliance and use online systems for efficient documentation and reporting, achieving notable improvements in training effectiveness and audit results.

Completed diverse project tasks during two 8-month rotations while pursuing a Certificate IV in Project Management Practice, gaining hands-on and theoretical experience in diverse project environments. Successfully completed the Cert IV in Project Management Practice, 8 months ahead of schedule, and transitioned to a job offer with Laing O'Rourke.

• Shellharbour City Council - Shell Cove Marina Project: Managed administrative tasks and was mentored by engineers and project managers. Oversaw the scope for solar lighting and locking systems, security guard provisions, and aluminum automatic gates. Contributed to project coordination and execution.
• Laing O'Rourke - Transport for Tomorrow Project: Collaborated with the civil engineering team, gaining practical and system-based experience. Involved in defect management, document and data management, quality systems, and detailed safety requirements for rail projects.

As an Online Shopper for Woolworths, I was responsible for efficiently selecting and preparing customer orders, ensuring high accuracy and service standards. Occasionally, I took on the role of Shift Supervisor, overseeing team operations and ensuring smooth workflow.

• Hospitality Roles: Gained extensive experience in customer service and food preparation at Vespa Pizzeria, Food World, Cold Rock, McDonald's, and Michel’s Patisserie.
• Assistant, Daz's Painting Service (Now Superior Painting Illawarra): I managed invoices, utilized Xero software, ensured high customer service standards, and handled document management.