Shanae Nicol
Beachmere,QLD
Summary
A dedicated and dependable professional with a proven track record in customer service and administration/office roles. Seeking an opportunity to contribute skills and knowledge to a company that values growth and development. Available to start immediately and open to flexible shifts, eager to embark on a new challenge that will allow expansion of capabilities and make a meaningful impact.
Overview
10
10
years of professional experience
Work History
Assistant Stage Manager
Loud and Proud Festival
10.2024 - 10.2024
- Managed backstage activities, contributing to seamless transitions between acts during live productions.
- Supported the Stage Manager with daily tasks, resulting in a smoother running production process.
- Helped crew remain focused and attentive during shows.
- Contributed to a safe working environment by maintaining proper backstage protocols and procedures.
Night Fill Team Member
Big W
01.2019 - 01.2020
- Assist customers locate and transport items
- Collect and transport items from stockroom to sales floor for shelving and stocking
- Label goods with prices and discard expired items that have not been sold
- Organise shelves, racks and bins
- Removing all products that have been misplaced and bringing them to the appropriate areas
- Decorating the store for upcoming holidays such as Christmas and back to school to help promote seasonal products
Cashier
Kmart
01.2017 - 01.2019
- Ability to use a POS system efficiently, cash handling and maintaining excellent customer service
- Assisted customers with purchases by identifying their needs, showing or demonstrating merchandise, receiving payments and recording sales
- Ensuring that the sales floor is organised, maintaining customer satisfaction
- Informing customers of new promotional shop products
Crew Member
McDonalds
01.2015 - 01.2017
- Maintained high standards of food quality by monitoring food safety
- Set and enforced performance and service standards to keep a consistent, high quality environment devoted to customer satisfaction
- Maintained compliance with company policies and procedures for food safety, sanitation and quality
- Replenished condiments, beverages and supplies while maintaining cleanliness
- Promoted new food items by creating attractive displays in customer facing areas
Education
Bachelor Of Entertainment Business Management - Arts And Entertainment Management
JMC Academy
Brisbane, QLDCertificate I - hospitality
Certificate II - Information, Digital Media and Technology
Certificate I - Tourism
Certificate of Education -
Morayfield State High School
Morayfield01.2017
Skills
- Administration skills
- Business correspondence
- Filing
- Sorting
- Bookkeeping
- General organisation skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- Interpersonal skills
- Communication skills
- Time management
- Attention to detail
- Literal thinking
- Organisational skills
- Ability to work in a fast paced environment
- Ability to manage competing priorities
- Calmness
- Approachability
- Self starter
- Initiative
Timeline
Assistant Stage Manager
Loud and Proud Festival
10.2024 - 10.2024
Night Fill Team Member
Big W
01.2019 - 01.2020
Cashier
Kmart
01.2017 - 01.2019
Crew Member
McDonalds
01.2015 - 01.2017
Certificate I - hospitality
Certificate II - Information, Digital Media and Technology
Certificate I - Tourism
Certificate of Education -
Morayfield State High School
Bachelor Of Entertainment Business Management - Arts And Entertainment Management
JMC Academy
Similar Profiles
John BartilomoJohn Bartilomo
Interm Merch Manager & Assistant Tour Manager at Summer of Loud FestivalInterm Merch Manager & Assistant Tour Manager at Summer of Loud Festival
Paul WilsonPaul Wilson
Senior Live Stream content manager / Artists interviews at ROLLING LOUD FestivalSenior Live Stream content manager / Artists interviews at ROLLING LOUD Festival
Daniela MedinaDaniela Medina
Sponsorship Coordinator at Rolling Loud FestivalSponsorship Coordinator at Rolling Loud Festival
Rachel SmithRachel Smith
Registered Nurse at Goodwin Drive Family MedicalRegistered Nurse at Goodwin Drive Family Medical
Daniel RobinsonDaniel Robinson
Excavator Operator at Tenuta ExcavationsExcavator Operator at Tenuta Excavations