Shanae Stanford-jones
Southern River,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Junior Administrative Assistant
Star Metal
Welshpool, WA
01.2024 - 09.2024
- Ensured timely communication with clients through professional handling of phone calls and emails.
- Enhanced team productivity by providing administrative support to colleagues as needed.
- Increased client satisfaction through accurate data entry and consistent follow-up on inquiries.
- Facilitated successful events by coordinating logistics such as venue setup and guest management.
- Collaborated effectively with cross-functional teams to ensure seamless workflow across various projectstasks.
- Developed a deeper understanding of company policies, procedures and processes which allowed me to better assist/support my colleagues.
- Improved organization-wide efficiency by managing appointment scheduling for staff members.
- Demonstrated adaptability while assisting various departments with diverse administrative needs.
- Assisted in budget management, tracking expenses, and processing invoices for prompt payment.
- Supported project completion with diligent document preparation, proofreading, and editing tasks.
- Performed research to collect and record industry data.
Fast Food Crew Member
McDonalds Forrestdale
Forrestdale, WA
06.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Prepared high-quality food items following established recipes and safety guidelines for consistent results.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
No Degree - General Education 1
South Metropolitan Tafe Armadale
Tafe 02.2023
Year 10
Harrisdale Senior High School
Harrisdale 12.2022
Skills
- Document Management
- Presentation Preparation
- Customer Service
- Time Management
- Computer Skills
- Dedicated Team Player
- Professional Communication
- Office Administration
- Database entry
- Data Collection
- Attendance record management
Timeline
Junior Administrative Assistant
Star Metal
01.2024 - 09.2024
Fast Food Crew Member
McDonalds Forrestdale
06.2022 - 06.2023
No Degree - General Education 1
South Metropolitan Tafe Armadale
Year 10
Harrisdale Senior High School