Shanae Walton
Brisbane,QLD
Summary
I am a hardworking and driven person with expertise in performance management and customer service Aswell as Proven ability to enhance team productivity and uphold service standards, and produce a good working ethic.
Overview
5
5
years of professional experience
9
9
Certifications
Work History
Manager
Bounce Inc
Macgregor, QLD
02.2023 - Current
- Implemented performance management systems to enhance team accountability and productivity.
- Managed processes and staff procedures to enhance performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day including money and banking
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Allied Health Assistant
IUIH
Windsor, QLD
01.2023 - 01.2025
- Assisted in implementing therapeutic support activities to enhance patient rehabilitation outcomes.
- Conducted data collection for patient assessments and care planning under supervision.
- Supported administrative tasks including scheduling appointments and managing patient records.
- Provided patient care assistance during therapy sessions to improve mobility and comfort.
- Implemented infection control measures to maintain a safe clinical environment.
- Monitored patient progress and reported changes to the supervising health professional.
- Supported health promotion activities to encourage healthy lifestyle choices among patients.
Team Member
Kmart
Loganholme, QLD
01.2021 - 10.2023
- Assisted in maintaining optimal inventory levels through regular stock checks and replenishment efforts.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Loganlea State High
Loganlea, QLD11-2025
Skills
- Customer service
- Patient care
- Data collection
- Performance management
- Appointment scheduling
- Inventory management
- Infection control
- Safety procedures
Certification
Working with children
Accomplishments
House Captain 25'
References
References available upon request.
Timeline
Manager
Bounce Inc
02.2023 - Current
Allied Health Assistant
IUIH
01.2023 - 01.2025
Team Member
Kmart
01.2021 - 10.2023
High School Diploma -
Loganlea State High