Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Shanay Moran

Marsden Park,NSW

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Learn to Swim Assistant

Blacktown Leisure Centre Stanhope
09.2023 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.

Learn to Swim Instructor

Blacktown Leisure Centre Stanhope
01.2020 - 08.2023
  • Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
  • Taught students pool and water safety guidelines.
  • Provided one-on-one instruction for students requiring additional support, improving their overall skill level substantially.
  • Continuously improved teaching methods by seeking feedback from students, parents, and colleagues, resulting in higher satisfaction rates among participants.
  • Enhanced student swimming skills by developing and implementing customized lesson plans tailored to individual needs.
  • Facilitated group activities to encourage teamwork, communication, and social interaction among students.
  • Promoted water safety awareness through regular discussions on safe swimming practices and emergency procedures.
  • Evaluated student progress through regular assessments, providing feedback for improvement and celebrating achievements.
  • Mentored new instructors, sharing best practices and offering guidance to ensure their success in the program.
  • Contributed to a fun learning atmosphere by incorporating engaging games and activities into swim lessons regularly.
  • Increased student confidence in the water by providing constant encouragement and positive reinforcement during lessons.

Education

Certificate IV - Business Administration

TAFE
Sydney
06.2023

Certificate III - Live Production And Services

Wyndham College
Quakers Hill, NSW
11.2020

High School Diploma -

Wyndham College
Quakers Hill, NSW
11.2020

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Verbal and written communication
  • Relationship Building
  • Administrative duties
  • Schedule and calendar management

Certification

  • First Aid/CPR Certified

Hobbies and Interests

  • Scheduling
  • Organisation
  • Writing
  • Photography
  • Film and Tv

Timeline

Learn to Swim Assistant

Blacktown Leisure Centre Stanhope
09.2023 - Current

Learn to Swim Instructor

Blacktown Leisure Centre Stanhope
01.2020 - 08.2023

Certificate IV - Business Administration

TAFE

Certificate III - Live Production And Services

Wyndham College

High School Diploma -

Wyndham College

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Shanay Moran