Shanay Harper-Rowlands
Dedicated professional with a strong background in customer service and teamwork. Skilled in problem-solving and logistics management, contributing to smooth operations in high-pressure environments. Committed to fostering positive community relationships and delivering exceptional service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Volunteer
3 Years 9 Months- Coordinated community service events, enhancing volunteer engagement and participation.
- Mentored new volunteers on organizational processes, fostering a collaborative and supportive environment.
- Managed logistical arrangements for fundraising activities, ensuring efficient operations and resource allocation.
- Assisted in planning strategic initiatives to address community challenges effectively and sustainably.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Crew Member
3 Months- Delivered exceptional customer service, ensuring satisfaction during all interactions.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Managed inventory levels, restocking supplies to prevent shortages and improve operations.
- Operated kitchen equipment and adhered to food safety standards consistently.
- Monitored cleanliness of work areas, promoting a safe and hygienic environment for staff and customers.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Maintained high standards of personal hygiene and cleanliness, contributing to a healthy dining environment.