Shanaya Solanki
Brisbane,QLD
Summary
Dynamic Administrative Assistant with a proven track record at LSC Psychology, excelling in case management and client engagement. Adept at invoice preparation and legal document management, I thrive in fast-paced environments, ensuring seamless operations and exceptional customer service. My strong communication skills enhance collaboration with clinicians and clients alike.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
LSC Psychology
09.2023 - Current
- Booking in AVL's for clients in correctional Centres for clinicians
- Case manager duties
- Preparing invoices
- Working with clients with criminal histories
- Greeted visitors and provided general information about the company.
- Legal document preparation from solicitors and case managers for clinicians
- Preparing clients for their appointments with clinicians
Dental Receptionist
No Gaps Dental
06.2020 - 02.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Scheduled, rescheduled and cancelled appointments for dental patients
- Greeted visitors and patients to determine needs, check appointments and direct accordingly
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services
- Chair side assisted
- Experienced with assisting with major Dental such as: Root Canal Treatments, Surgical Extractions, Crowns
- Understood dental terminology and trained for PPE and hand hygiene
- Completed patient referrals to other medical specialists
- Created Dentists invoices at the end of every shift
- Dental Staff Support, Office Opening and Closing, Organization and Time Management, Advising Patents, Cleaning and Sterilizing, Invoice Preparation, Appointment Scheduling, Preparing Treatment Rooms, Payment Processing, Data Entry
Education
HSC -
Magdalene Catholic High School
Bachelors of Nursing -
ACU
Skills
- Case managing
- Court preparation
- Customer Service
- Communication Skills
- Presentation Skills
- Sociable Personality
- Engagement Skills
- Invoice Preparation
- Data Analysis
- Planning
- Prioritising
- Multi-tasking
- Fast Learner
- Task Management
- Legal Platforms
- Clinic Management
References
References available upon request.
Timeline
Administrative Assistant
LSC Psychology
09.2023 - Current
Dental Receptionist
No Gaps Dental
06.2020 - 02.2024
HSC -
Magdalene Catholic High School
Bachelors of Nursing -
ACU
Similar Profiles
TOBY HAFERMANTOBY HAFERMAN
Supervisor / Operations Manager / General Manager at Proline, RRD, LSC, Trend, and Mittera GroupSupervisor / Operations Manager / General Manager at Proline, RRD, LSC, Trend, and Mittera Group
Lea StarlingLea Starling
Personal Assistant at LSC ConsultantPersonal Assistant at LSC Consultant
Antonio Guilherme Alves VasconcelosAntonio Guilherme Alves Vasconcelos
Customer Service Manager at LSC SegurosCustomer Service Manager at LSC Seguros