Plants/Landscaping
SHANAZ GARDAWAN
Pre Service Teacher
Greenfields,SA
Summary
Hardworking and passionate job seeker with strong organisational skills eager to secure a position as SSO/ Teacher Aide/Classroom Support. Eager and enthusiastic pre service teacher with experience working with young people. Impressive work ethics and commitment to creating a challenging yet nurturing learning environment. Experience in creating, planning and delivering lesson plans that have ACARA descriptors and are fun and engaging for young learners.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
Work History
Wedding Stylist/Event Decorator
IDream Weddings
Green Fields, SA
04.2018 - Current
- Worked closely with clients to develop personalized wedding plan that fit within client budget.
- Scheduled appointments with potential clients to discuss wedding plans.
- Design and create silk flower arrangements
- Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
- Coordinated with vendors in securing necessary supplies and services for wedding.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Planned and created centerpieces for decorating wedding venues.
- Work with social media applications to deliver business content
- Generate quotes and invoices.
Senior Customer Service Officer
Bendigo Bank
Port Adelaide, SA
08.2014 - 09.2018
- Supervise Tellers
- Provide core banking services using BDS, CSS, 3270 and LINX
- Provide financial services as per authorisation
- Prompt and accurate processing of transactions
- Identify customer needs and provide information about relevant products
- Identify opportunities to strengthen customer relationships
- ATM balancing/deposits/maintenance
- Teller discrepancies
- Deposits/withdrawals
- Telegraphic transfers
- Overseas Bank drafts
- Foreign currencies (buying & selling)
- Loan redraws/payouts
- Overdrawn accounts
- Daily high value transaction monitoring
- Card maintenance
- Monitoring Bad Debt Account Write Off
- New/Existing account opening
- Account alterations (adding/deleting signatories)
- Insurance opportunities/sales
- Lending referrals/sales
Pre Service Teacher
Garden College
Parafield Gardens, SA
08.2018 - 08.2018
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow academically.
- Incorporated technology into classroom teachings to engage students and make learning more interactive.
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Independently taught a year 1 class
- Constructed lesson plans for english,health,mathematics, science and history.
- Differentiated tasks to accommodate different learners needs.
- Attended staff meetings and staff professional developments.
Sales Representative/Sales Second In Charge
Betts - Airflex
Modbury/Kilkenny, SA
01.2008 - 08.2015
- Cash Handling
- Customer Service
- Upselling
- Management
- Communication Skills
- Dealing with Complaints and Faulty Items
- Payroll
Education
DeakinPrime FSRA Tier 2 Accredited -
Bachelor of Architectural Studies -
University of South Australia
03.2012 - 06.2014
Certificate I in General Construction - undefined
01.2009 - 11.2009
Year 12
Kildare College
01.2007 - 12.2011
Master of Teaching - Teaching (Primary)
Curtin University
Perth, WA 08.2018 - Current
Skills
Communication - Multilingual - Fluent in English, Kurdish, Turkish
Communication - Ability to liaise with customers, management and staff comfortably
InterpersonalAbility to communicate ideas clearly and to put ideas to practical use and willing to learn Practiced in the art of active listening (eye contact, paraphrasing, reflecting feels and questioning)Supervision -Responsible for daily retail transactions, inventory and accuracy with figures Willingness to accept responsibility Mature and tactful approach when dealing with people Possess keen analytical and problem solving skills
Computer - Experienced with product support and maintenance Demonstrated the ability to use computers and a wide range of software including
MS Word - AdvancedMS Excel - IntermediateMS PowerPoint - AdvancedAccomplishments
- 2016 Semaphore Kite Festival
- Promoting Bendigo Bank and sponsorship with St Johns
- Selling first Aid Kits 2013 UNISA Epal Communication and Leadership Skills Training Program
- Support new students settling into university
- Give advice on facilities and resources via email
- Help host events for new students 2009 Community Service
- Homestead at Walkey Heights Nursing Home - Helping patients and staff with daily activities
- Assisting them with their needs, Multicultural Event Appreciation of contribution to Annual Kurdish Multicultural day
- Volunteering at Mawson Lakes School
Additional Information
- Student Award Community Involvement
- Academic Award for achieving 89.90 ATAR
- Year 12 DUX in Information Publishing & Processing Academic Award
- RRHAAN Training
- Police Clearance
- Working with Children Check
Interests
Music
Nature
Wildlife
Referees
Leonie Russell - Former Bank Manager at Bendigo Bank
MOB: 0438 866 988
Anna Ongarato - Former Bank Supervisor
MOB: 0432 522 125
May Ezz - Former Principal at Australian Islamic College of SA
Current Position - Teacher
MOB: 0421 634 775
Nada Al- Dossqi - Garden College
Mentor/Teacher
Email:nada_das@yahoo.com or n.aldasooqi@gardencollege.sa.edu.au
Timeline
Pre Service Teacher
Garden College
08.2018 - 08.2018
Master of Teaching - Teaching (Primary)
Curtin University
08.2018 - Current
Wedding Stylist/Event Decorator
IDream Weddings
04.2018 - Current
Senior Customer Service Officer
Bendigo Bank
08.2014 - 09.2018
Bachelor of Architectural Studies -
University of South Australia
03.2012 - 06.2014
Certificate I in General Construction - undefined
01.2009 - 11.2009
Sales Representative/Sales Second In Charge
Betts - Airflex
01.2008 - 08.2015
Year 12
Kildare College
01.2007 - 12.2011