Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Timeline
Generic

Emma Brandon

Healesville,Vic

Summary

I am a caring, compassionate and responsible individual with a strong commitment to providing quality aged care so that the elderly can live with maximum dignity, comfort and independence. Compassionate possesses gentle touch and caring attitude centred on treating people with dignity and respect.

Overview

17
17
years of professional experience

Work History

Personal Care Attendant

Holmwood Aged Care Facility
11.2014 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Office Management

Maroondah Panel Service
01.2007 - 06.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.

Owned & Managed Licensed Cafe

A Wanda Inn Cafe Healesville
01.2010 - 01.2014
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Prepared annual budgets with controls to prevent overages.
  • Interacted well with customers to build connections and nurture relationships.

Kitchen Steward

RACV Healesville Country Club
01.2009 - 01.2010

Housekeeping

Balgownie Estate Vineyard Resort & Spa
01.2007 - 01.2009

Education

Certificate 111 in Aged Care(PCA) -

UYCH Community College

Professional Espresso - Lavazza Training Centre -

Responsible Service of Alcohol Program(initial training) -

Responsible Service of Alcohol - CFT International Pty Ltd -

Food Safety Level 1 -

Food Safety Level 2 -

Bachelor of Science in Civil Engineering -

University of the Visayas
01.2000

Honour Student -

San Juan High School
01.1994

Skills

  • Privacy and Confidentiality
  • Light Housekeeping
  • Patient Care
  • Bathing assistance
  • Supervision and leadership
  • Customer Relations
  • Verbal Communication
  • Relationship Building
  • Equipment operation
  • Attention to Detail
  • Excellent Communication
  • Calm Under Pressure
  • Time Management

Personal Information

Date of Birth: 02/03/1977

References

  • Natalie Rich, Bookkeeper & BAS Agent, 0408 372 371
  • Ally Thomas, Registered Nurse, Clinical Care Support, 0408 765 266
  • Shristi Munikar, Registered Nurse, 0467 744 609

Hobbies and Interests

  • Shopping
  • Good Food
  • Socialising with friends
  • Movies
  • Walking with my fur babies
  • Travelling, Caravaning
  • Zumba

Timeline

Personal Care Attendant

Holmwood Aged Care Facility
11.2014 - Current

Owned & Managed Licensed Cafe

A Wanda Inn Cafe Healesville
01.2010 - 01.2014

Kitchen Steward

RACV Healesville Country Club
01.2009 - 01.2010

Office Management

Maroondah Panel Service
01.2007 - 06.2021

Housekeeping

Balgownie Estate Vineyard Resort & Spa
01.2007 - 01.2009

Certificate 111 in Aged Care(PCA) -

UYCH Community College

Professional Espresso - Lavazza Training Centre -

Responsible Service of Alcohol Program(initial training) -

Responsible Service of Alcohol - CFT International Pty Ltd -

Food Safety Level 1 -

Food Safety Level 2 -

Bachelor of Science in Civil Engineering -

University of the Visayas

Honour Student -

San Juan High School

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Emma Brandon