Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate and driven to help make our academy one that the region is proud of.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Soccajoeys Newcastle
11.2017 - Current
Developed and implemented operational strategies to enhance program delivery and participant engagement.
Led a team of coaches, ensuring adherence to training standards and quality control measures.
Managed scheduling and logistics for multiple soccer programs, optimizing resource allocation and efficiency.
Cultivated partnerships with local schools and community organizations to expand outreach and participation rates.
Oversaw budget management, ensuring fiscal responsibility while maximizing program growth opportunities.
Conducted staff training sessions, fostering skill development and promoting a positive team culture.
Evaluated program performance through feedback collection, driving continuous improvement initiatives across operations.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Contributed positively to the local community through involvement in various events or charitable organizations.
All administrative duties
Account reconlitation
Acadmey Coach
Newcastle Jets Football Club
02.2017 - Current
Developed tailored training programs to enhance athlete performance and skill acquisition
Mentored coaches in effective teaching strategies, fostering a collaborative coaching environment
Analyzed athletes' progress using performance metrics to adjust training approaches
Implemented innovative practice drills that improved team cohesion and competitive readiness
Oversaw recruitment processes, identifying talent that aligned with academy objectives
Collaborated with stakeholders to create strategic initiatives for program growth and sustainability
Implemented innovative coaching techniques for better skill development and game strategy execution.
Played a vital role in achieving academy accreditation by consistently adhering to established guidelines and maintaining high standards of coaching excellence.
Facilitated communication between players, parents, and academy staff to maintain strong relationships and address any concerns promptly.
Improved athlete fitness levels with targeted strength, conditioning, and agility exercises.
Addressed disciplinary issues swiftly but fairly, maintaining a high standard of professionalism within the academy environment at all times.
Collaborated with fellow coaches to develop cohesive training plans, ensuring consistent progress across all teams within the academy.
Enhanced player performance by developing tailored training programs and coaching strategies.
Increased player retention rates by creating engaging practice sessions that challenged individuals while fostering a sense of camaraderie among teammates.
Collaborated closely with medical staff to monitor player health, address injury concerns promptly, and develop appropriate rehabilitation programs.
Conducted comprehensive video analysis sessions to review game performances, identifying opportunities for tactical improvements both individually and as a team.
Fostered a positive learning environment, promoting teamwork and sportsmanship among players.
Contributed to team success by identifying and nurturing young talent through scouting and recruitment efforts.
Supported athletes in setting achievable goals, tracking progress, and celebrating accomplishments.
Kept up-to-date with the latest developments in coaching methodologies and sports science to ensure the academy''s practices remained at the cutting edge.
Assisted in organizing annual tryouts to evaluate incoming talent effectively while ensuring an efficient selection process.
Promoted a culture of continuous improvement by providing constructive feedback during one-on-one meetings with players, enabling them to identify areas for growth and development.
Organized regular team-building events and off-field activities to foster unity within the squad.
Oosh Co Ordinator
YMCA Child Development Center
01.2013 - 11.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
All Administrative aspects of the 120 placed centre
Childcare Educator
Various Centres
02.2010 - 11.2012
Developed and implemented engaging educational activities fostering cognitive and social development in children.
Maintained safe and nurturing environment, ensuring compliance with health and safety regulations.
Collaborated with parents to support children's individual learning needs and growth trajectories.
Observed and assessed children's progress, providing feedback to enhance developmental outcomes.
Mentored junior staff, promoting best practices in early childhood education techniques.
Designed curricula aligned with developmental milestones, enhancing learning experiences for diverse needs.
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Led workshops for parents on child development topics, strengthening community engagement and support networks.
Evaluated program effectiveness through regular assessments, driving continuous improvement initiatives in classroom settings.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Collaborated with parents to address individual child needs and discuss progress reports regularly.
Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
Communicated with parents and other staff about student progress.
Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Communicated with children's guardians about daily activities, behaviors and related issues.
Applied play-based strategies to provide diverse approaches to learning.
Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
Devised creative lesson plans, incorporating diverse teaching strategies to cater to different learning styles.
Contributed to the development of age-appropriate curriculum materials that aligned with state standards for early childhood education programs.
Managed behavior issues effectively using appropriate techniques such as redirection or time-out methods when necessary.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Provided individualized instruction and support to meet personal needs of each child.
Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Team Manager/Football Operations
Newcastle United Jets Football Club
01.2006 - 2008
Day to day running of the football team
Assisting of organising of travel arrangements and promotions
Preparing events for game day
Dealing with local and interstate media
Dealing with community events
Medium between club and team
Working closely with Football Federation (FFA) and associate partners
Assist with office duties and all office staff
Assisted all match day officials
Assisted all playing and coaching and support staff
Assisted with all clubs sponsors and partners
Assisted with organising teams training schedules
Worked in conjunction with teams associates (Newcastle University and Eclipse media and promotions
Administrative work
Team Manger / Sales
Newcastle United Football Club
01.2001 - 01.2002
Day to day running of the football team
Organising of travel arrangements and promotions
Preparing events for game day
Dealing with local and interstate media
Dealing with community requests
Medium between club and team
Working closely with Soccer Australia (Governing Body)
Assist with office duties
Assisted all office staff with a variety of duties
Organised and assisted all volunteer match day officials
Assisted coaching and support staff with training
Assisted with injury management
Education
Certificate IV - Child Services
Glendale TAFE
B Diploma Football Australia Coaching - Soccer Coaching
Football Australia
Newcastle, NSW
11-2024
Skills
Teamwork skills
Interpersonal skills
Great Communication skills
Leadership skills
Confident
Being able to adapt to change
Time management skills
Drive and Determination
Operations management
Documentation and reporting
Business planning
Staff training and development
Personnel management
Staffing
Payroll processing
Relationship management
Strategic planning
Inventory management
Operational reporting
Budget development
Business operations management
Recruiting and hiring
Financial reporting
Regulatory compliance
Strong work ethic
Decision-making
Dependable and reliable
Customer-oriented
Customer service
Accurate record keeping
Vehicle maintenance
Attention to detail
Timeline
Owner/Operator
Soccajoeys Newcastle
11.2017 - Current
Acadmey Coach
Newcastle Jets Football Club
02.2017 - Current
Oosh Co Ordinator
YMCA Child Development Center
01.2013 - 11.2016
Childcare Educator
Various Centres
02.2010 - 11.2012
Team Manager/Football Operations
Newcastle United Jets Football Club
01.2006 - 2008
Team Manger / Sales
Newcastle United Football Club
01.2001 - 01.2002
Certificate IV - Child Services
Glendale TAFE
B Diploma Football Australia Coaching - Soccer Coaching