SENIOR HR PROFESSIONAL An experienced Human Resources professional with strong expertise in leadership, talent, performance, employee engagement, employee/industrial relations and cultural change. Demonstrated ability to move from strategy to execution in a timely and effective manner. History of delivering commercial outcomes that create sustainable business and people outcomes. SKILL SET Employee Relations Organisational Design Industrial Relations Workforce Planning Change Management Business Partnering Employee Engagement Coaching & Leadership Development Talent Management Transformation Performance Management Labour & Employment Law MAJOR CAREER HIGHLIGHTS Women’s Driver Academy – Lead the design & implementation of the first Women’s Driver’s Acaedemy in Cleanaway which became the prototype for national implementation. Increased Gender Diversity by 8%. As the HR Lead, delivered $3M productivity savings through restructuring the Telstra Global Operations Centre, offshoring simplex technical activity and maintaining subject matter expertise onshore. Program managed the Top Talent program for the Service Delivery client group delivering a 66% success rate within the cohort of promotion or stretch opportunities resulting in 15% uplift in employee engagement. Implemented a Traineeship Program for the Telstra contact centres achieving Cert III in customer service accreditation reducing voluntary turnover by 10%. Lead negotiator for the company on Enterprise Bargaining consolidating agreements, reducing complexity and creating flexibility for the business to operate in a highly competitive market. Acquisition Lead for four company acquisitions totaling over 250 headcount. Seamless integration based on due diligence analysis.
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