Shane Charles Smith
Melbourne,VIC
Overview
18
18
years of professional experience
Work History
Forklift Operator
Minerva Foods
12.2025 - Current
- Maneuvered forklift safely in congested and confined areas .
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Retail Team Member
BWS
12.2025 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Supervisor
Royce Building Supplies
02.2023 - 11.2025
- Plan daily work based on the job schedule, allocate crews, and ensure materials, tiles, and equipment are on site when needed. Supervise roof repairs, restorations, replacements, and related services (pressure washing, ridge repairs, painting, valley iron replacement) to meet quality standards.
- Monitor safety on site, enforce OH&S procedures, and make sure staff use correct PPE and safe work methods on roofs.
- Check job documentation (work orders, photos, plans) and update basic records such as site notes and completion details for each project.
- Coordinate with the tile yard/supplies side of the business to source matching tiles and other materials for jobs across Melbourne.
- Assist management with planning workloads, prioritising urgent repairs (e.g., storm damage), and ensuring efficient use of the 40+ person team.
John Wurzel
06.2017 - 07.2017
- Receiving invoices
- Picking and packing orders
- Assisting customers
- Assisting with sales
YG Construction (Springvale Jewish Cemetery)
12.2015 - 05.2017
- Excavation
- Helping with ceremonies
- Grounds keeping
- Heavy lifting
- Customer information/complaints
- Cleaning burial sites
TNT
12.2014 - 12.2015
- On call agency work
- Unloaded and loaded interstate delivery trucks
- Forklift Driving
- Bagging and tagging loose or broken parcels
Store Manager
A.C.E.S Drive through Liquor (bottlemart)
06.2012 - 11.2012
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Spades Bobcat Hire
01.2011 - 06.2012
- Driving bobcats in accordance with safety procedures
- Excavating and preparing sites for building commencement
- Assisting with labouring tasks as required
- Maintained cleanliness of the site after assigned task was completed
Blender Filler/Forklift Operator
Innovation Ice Cream
01.2008 - 07.2010
- Prepared powder blends for Wendy’s ice-cream and soft serve
- Weighing powder products and packaging for distribution using a heating element
- Confident forklift operator, unloaded incoming stock into the warehouse
Education
TAFE
Skills
- Reliable in following through with set tasks
- Punctual has good time management skills
- Able to confidently work as part of a team or independently
- Keen interest to learn and develop new skills within the workplace
- Always willing to try and think of a solution before presenting a problem or question to my supervisor
- Ability to work well under pressure and highly experienced working in fast pace environment
- Knowledgeable in occupational health and safety
Timeline
Forklift Operator
Minerva Foods
12.2025 - Current
Retail Team Member
BWS
12.2025 - Current
Supervisor
Royce Building Supplies
02.2023 - 11.2025
John Wurzel
06.2017 - 07.2017
YG Construction (Springvale Jewish Cemetery)
12.2015 - 05.2017
TNT
12.2014 - 12.2015
Store Manager
A.C.E.S Drive through Liquor (bottlemart)
06.2012 - 11.2012
Spades Bobcat Hire
01.2011 - 06.2012
Blender Filler/Forklift Operator
Innovation Ice Cream
01.2008 - 07.2010
TAFE