Overview
Work History
Education
Skills
Speak French
Timeline
Generic

Shane Cuneo

Sydney,NSW

Overview

13
13
years of professional experience

Work History

Relocation Consultant

SIRVA Relocation
08.2017 - Current
  • Streamlined the relocation process for clients through efficient coordination of housing, transportation, and logistics support.
  • Provided exceptional customer service by addressing concerns promptly and effectively resolving issues that arose during the relocation process.
  • Guided clients through financial matters related to their move such as tax implications, rental agreements, and lease negotiations, ensuring a smooth transition into their new homes.
  • Increased successful relocations by developing customized plans tailored to each client''s unique requirements and preferences.
  • Reduced client stress during the moving process by offering comprehensive support and guidance throughout each stage of relocation.
  • Enhanced client satisfaction by providing personalized relocation services and addressing individual needs.
  • Facilitated communication between clients and utility providers to establish essential services in their new homes.
  • Provided ongoing support to clients post-relocation, addressing any concerns and ensuring a smooth acclimation period.
  • Organized orientation sessions for relocated employees on local customs and culture norms easing adaptation period.
  • Developed strong partnerships with real estate agents to secure suitable housing options for clients within their budgetary constraints.
  • Coordinated with local authorities for necessary permits and documentation, streamlining the settling-in process for clients in their new locations.
  • Conducted thorough research on neighborhoods, schools, and community amenities to provide valuable insights into potential living situations for clients.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Real Estate Agent

Ward Partners
02.2011 - 01.2015

As a licenced real estate agent, I was employed in residential sales.

Education

Bachelor of Arts - Communications

Charles Sturt University
Bathurst, NSW

TAFE Bathurst
Bathurst

Skills

Having worked in Relocation for 7 years, I have a very detailed knowledge of the Sydney area and the local demographic of each (most) suburbs I am also very informed about the school system, the application process and the documentation required by clients moving to Sydney on a visa

Naturally I am familiar with the rental application process and can explain it in simple terms to my clients

I believe I have excellent people skills, which is a positive when dealing with clients and real estate agents and I have a very persistent approach to assisting clients secure a rental in this challenging market

I have a very good understanding of the different cultures of the clients I have been asked to assist This can't really be learned It's come from experience

Finally, I am reliable, flexible and have a great sense of humour which is an asset in this field!

Speak French

I have an intermediate level of French and can converse (and read) at that level.

Timeline

Relocation Consultant

SIRVA Relocation
08.2017 - Current

Real Estate Agent

Ward Partners
02.2011 - 01.2015

Bachelor of Arts - Communications

Charles Sturt University

TAFE Bathurst
Shane Cuneo