Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
References
Timeline
Generic

Shane Elliott

CRANEBROOK,NSW

Summary

Successful at picking and packing required merchandise from storage areas and delivering merchandise to sales floor. Successful at stocking, restocking and maintaining products for store appearance. Dedicated to consistently meeting high standards of productivity.


Overview

20
20
years of professional experience

Work History

CEO

The Aussie Fizz Factory
08.2013 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Improved workplace efficiency by organizing and prioritizing daily tasks.
  • Set up daily work shop & equipment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Launched new products by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.


2IC

The Salvos
12.2009 - 04.2013
  • I initially started volunteering at the Salvos Penrith store and gained casual employment after a short period of volunteer work
  • I then started working as a Retail assistant at the Penrith, Minchinbury and Seven Hill stores
  • I was then offered the opportunity to work at the Richmond store and became 2IC.
  • Specific responsibilities:
  • Assisting store manager with daily tasks
  • Managing store and staff when Store Manager was not rostered
  • Cash handing/banking
  • Customer Service
  • Ensure that customer service is at the highest level.
  • Staff Rosters (When manager not present).
  • Stock take
  • Ensure that the store is kept in a tidy condition at all times

2IC

PETstock Animal Supplies Penrith
08.2007 - 04.2009
  • Specific responsibilities:
  • I was involved with the initial set-up of PETstock Penrith (the first store in NSW)
  • I assisted the store manager to ensure the store was ready to commence trading in September 2007.
  • Cash handing/banking
  • Customer Service
  • Ensure that customer service is at the highest level.
  • Sales - assisting customers with product information and cross-selling items.
  • Staff Rosters (When manager not present).
  • Training: Required to ensure I undertake all head office training programs as they become available (system training etc).
  • Stock take
  • Store Presentation: Ensure that the store is kept in a tidy condition at all times
  • Health and Safety: Ensure the store is free from Occupational, Health and Safety issues.

2IC/Assistant Manager

Pet Goods Direct Penrith
05.2007 - 08.2007
  • Responsible for:
  • Initial set-up of store to commence business in May 2007.
  • Resolving customer complains and assisting with enquiries with regards to the many products on offer.
  • Merchandising stock to ensure ease of shopping for customers in the new store.
  • Cash handling/banking.
  • Cleaning of store
  • Training of new staff.

Senior Sales Assistant

Pets Wonderland Prahran, Victoria
01.2006 - 01.2007
  • Responsible for:
  • Assisting Customers with enquiries and customer complaints
  • Pet Care
  • Stock take/merchandising
  • Window Displays
  • Cash handling/banking
  • Cleaning of store
  • Training of new employees

Senior Groomer

Pets Wonderland Dog Wash
01.2006 - 01.2007
  • Washing and grooming of dogs
  • Management of store (open/close store, organization of till)
  • Bookwork (appointments/banking)
  • Cleaning of store

Car Detailer

Ray Elliott Panel Beating
07.2004 - 12.2005
  • Responsible for:
  • Detailing cars
  • Hand polishing
  • Shampooing seats
  • Cleaning of motors and tires
  • General customer enquiries

Education

Certificate III in Animal studies -

TAFE
Box Hill, VIC

Certificate III in Small Business

Online
Penrith, NSW

Year 10 Completed

Moorebank High School
Moorebank, VIC

Skills

  • Customer Service
  • Self-motivation
  • Business Operations
  • New Business Launch
  • Business Management and Development
  • Time management

Volunteer Experience

Salvation Army store in Penrith , Monday-Friday. Assist with stocking shelves, store cleaning & delivery of purchased items to customers.

References

  • Tom Ginty-Wise, Store Manager, 02 8824 9395, PETstock Penrith
  • Annette, Store Manager, 0422 180 377, Pets Good Direct
  • Kirsten Rhine, Store Manager, 0402 984 348, Pets Wonderland
  • Gayle Elliott, Owner, 03 5174 4122, Ray Elliott Panel Beating

Timeline

CEO

The Aussie Fizz Factory
08.2013 - Current

2IC

The Salvos
12.2009 - 04.2013

2IC

PETstock Animal Supplies Penrith
08.2007 - 04.2009

2IC/Assistant Manager

Pet Goods Direct Penrith
05.2007 - 08.2007

Senior Sales Assistant

Pets Wonderland Prahran, Victoria
01.2006 - 01.2007

Senior Groomer

Pets Wonderland Dog Wash
01.2006 - 01.2007

Car Detailer

Ray Elliott Panel Beating
07.2004 - 12.2005

Certificate III in Animal studies -

TAFE

Certificate III in Small Business

Online

Year 10 Completed

Moorebank High School
Shane Elliott