I'm the CEO of The Aussie Fizz Factory my daily work is admin work, updating website, making products and customer service, cleaning workshop/washing equipment, re-stocking shelves, pick and pack, and shipping, labelling, and making sure everything runs smoothly.
2IC
The Salvos
12.2009 - 04.2013
I initially started volunteering at the Salvos Penrith store and gained casual employment after a short period of volunteer work
I then started working as a Retail assistant at the Penrith, Minchinbury and Seven Hill stores
I was then offered the opportunity to work at the Richmond store and became 2IC.
Specific responsibilities:
Assisting store manager with daily tasks
Managing store and staff when Store Manager was not rostered
Cash handing/banking
Customer Service
Ensure that customer service is at the highest level.
Staff Rosters (When manager not present).
Stock take
Ensure that the store is kept in a tidy condition at all times
2IC
PETstock Animal Supplies Penrith
08.2007 - 04.2009
Specific responsibilities:
I was involved with the initial set-up of PETstock Penrith (the first store in NSW)
I assisted the store manager to ensure the store was ready to commence trading in September 2007.
Cash handing/banking
Customer Service
Ensure that customer service is at the highest level.
Sales - assisting customers with product information and cross-selling items.
Staff Rosters (When manager not present).
Training: Required to ensure I undertake all head office training programs as they become available (system training etc).
Stock take
Store Presentation: Ensure that the store is kept in a tidy condition at all times
Health and Safety: Ensure the store is free from Occupational, Health and Safety issues.
2IC/Assistant Manager
Pet Goods Direct Penrith
05.2007 - 08.2007
Responsible for:
Initial set-up of store to commence business in May 2007.
Resolving customer complains and assisting with enquiries with regards to the many products on offer.
Merchandising stock to ensure ease of shopping for customers in the new store.
Cash handling/banking.
Cleaning of store
Training of new staff.
Senior Sales Assistant
Pets Wonderland Prahran, Victoria
01.2006 - 01.2007
Responsible for:
Assisting Customers with enquiries and customer complaints
Pet Care
Stock take/merchandising
Window Displays
Cash handling/banking
Cleaning of store
Training of new employees
Senior Groomer
Pets Wonderland Dog Wash
Washing and grooming of dogs
Management of store (open/close store, organization of till)
Bookwork (appointments/banking)
Cleaning of store
Car Detailer
Ray Elliott Panel Beating
07.2004 - 12.2005
Responsible for:
Detailing cars
Hand polishing
Shampooing seats
Cleaning of motors and tires
General customer enquiries
Education
Certificate III in Animal studies -
Box Hill Institute of TAFE
Melbourne, VIC
Skills
Successful at picking and packing required merchandise from storage areas and delivering Successful at stocking, restocking and Dedicated to consistently meeting high standards of productivity
References
Tom Ginty-Wise, Store Manager, 02 8824 9395, PETstock Penrith
Annette, Store Manager, 0422 180 377, Pets Good Direct
Kirsten Rhine, Store Manager, 0402 984 348, Pets Wonderland
Gayle Elliott, Owner, 03 5174 4122, Ray Elliott Panel Beating
Rocket Fizz Team Members and Supervisors at Rocket Fizz Soda Pop and Candy ShopRocket Fizz Team Members and Supervisors at Rocket Fizz Soda Pop and Candy Shop