Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Gaynon

Tewantin,QLD

Summary

Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ground Staff Member

Palmer Coolum Resort
Coolum, QLD
12.2024 - 06.2025
  • Facilitated smooth operational flow through effective communication with team members.
  • Implemented safety protocols during guest interactions and transportation services.
  • Ensured cleanliness and organization of ground operations work areas.
  • Delivered information on resort amenities and local attractions to guests.

Sales Assistant

Coles Group
Tewantin, QLD
09.2024 - 12.2024
  • Assisted customers with product selections and inquiries in a retail environment.
  • Maintained accurate stock levels and organized merchandise on shelves.
  • Processed transactions using point-of-sale systems efficiently and accurately.
  • Collaborated with team members to ensure smooth store operations during shifts.

Sales Assistant

BWS
Noosa, QLD
10.2023 - 11.2024
  • Maintained accurate stock levels and organized merchandise on shelves.
  • Assisted customers with product selections and inquiries in a retail environment.
  • Handled customer complaints and resolved issues to enhance satisfaction.
  • Processed transactions using point-of-sale systems efficiently and accurately.

Manager

Joe's Waterhole Hotel
Eumundi, QLD
04.2023 - 11.2023
  • Oversaw daily operations and maintained workflow efficiency.
  • Trained new employees on company policies and procedures.
  • Collaborated with other departments to align goals and strategies.
  • Implemented process improvements to streamline operations.

Manager

Northshore Tavern
Pacific Paradise, QLD
01.2023 - 04.2023
  • Oversaw daily operations and maintained workflow efficiency.
  • Trained new employees on company policies and procedures.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Retail Sales Associate

Cooroy Hotel
Cooroy, QLD
12.2020 - 01.2023
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of sales floor.
  • Processed transactions using point-of-sale system efficiently.
  • Stocked shelves and displayed merchandise attractively.

Education

Radio And Television Broadcasting

Madison Media College
Madison,WI USA
01-1997

Radio And Television

Future School of Broadcasting
Sydney, NSW
12-1982

High School Diploma -

Manly Boys High
Brookvale, NSW
12-1981

Skills

  • Safety protocol implementation
  • Guest services
  • Operational flow management
  • POS system operation
  • Team collaboration
  • Customer relationship management

Certification

  • RSA
  • Forklift license
  • White Card

Timeline

Ground Staff Member

Palmer Coolum Resort
12.2024 - 06.2025

Sales Assistant

Coles Group
09.2024 - 12.2024

Sales Assistant

BWS
10.2023 - 11.2024

Manager

Joe's Waterhole Hotel
04.2023 - 11.2023

Manager

Northshore Tavern
01.2023 - 04.2023

Retail Sales Associate

Cooroy Hotel
12.2020 - 01.2023

Radio And Television Broadcasting

Madison Media College

Radio And Television

Future School of Broadcasting

High School Diploma -

Manly Boys High

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Shane Gaynon