Shane Harley

* Develop a call plan in my designated area

* Cold call potential customers continuously seeking new opportunities

* Build strong ongoing relationships with customers

* Maintain and grow established customer base.

* Provide exceptional customer service and support

* Increased sales revenue by identifying and targeting high-potential accounts.

* Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

* Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

* Managed portfolio of high-value accounts, ensuring they received exceptional service.

* Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

* Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

* Negotiated prices, terms of sales and service agreements.

* Informed customers of promotions to increase sales productivity and volume.

* Presented professional image consistent with company's brand values.

* Consult with suppliers to convey accurate product and service information to the customer

* Generated advertising brochure for product promotions

• Develop a 3 week call plan for my designated area
• Identified and tapped into new markets, significantly expanding customer base.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Negotiated prices, terms of sales and service agreements.
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Managed portfolio of high-value accounts, ensuring they received exceptional service.
• Attended monthly sales meetings and quarterly sales trainings.
• Recorded accurate and efficient records in customer database.
• Stayed current on company offerings and industry trends.
• Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
• Achieved or exceeded company-defined sales quotas.