Experienced in production and operations management, I have a profound understanding of problem-solving techniques, resource allocation, and production optimization to drive increased output. With a hands-on and dedicated approach, I excel at tackling challenges head-on. Strong leadership abilities enable effective guidance of teams and overcoming productivity obstacles with resourcefulness.
Overview
14
14
years of professional experience
Work History
Consultant
Clad and Consult
12.2023 - Current
Assessing individual client business needs to create focused solutions to reduce downtime and maximise productivity within budget and timeframes.
Collaborating with cross-functional teams to identify issues and shortfalls and implement targeted resolutions with measurable outcomes.
Facilitating knowledge transfer among teams by leading training sessions on manufacturing processes, technical detail, job scheduling and installation process.
Help teams to manage multiple projects simultaneously while prioritizing deadlines effectively through time and motion studies.
Create client based documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes.
Helping clients understand their customer needs and issues to offer a more focused service to achieve a collaborative outcome and build stronger business relationships.
Victorian Operations Manager
Assa Abloy (Spence Doors)
11.2022 - 12.2023
Managed day to day activities of production and operations including quality, safety, maintenance, procurement, logistics and warehousing
Improved efficiency and output amongst employees across multiple production areas to ensure KPIs were achieved
Developed production teams by providing guidance, training, and ensuring focus on continuous improvement
Implemented standard operating procedures and work instructions
Managed a 'safety first' culture with open communication, best practice and compliance across all operational areas
Conducted daily production meetings with key stakeholders to manage scheduling, staff attendance, safety issues & production output
Presented performance and productivity reports to senior management through national production meetings
Developed initiatives for process improvement and reviewed and assessed ongoing operations
Introduced maintenance programmes for all company assets
Production Manager
Design Sheetmetal
03.2021 - 10.2022
Managed production staff across 3 shifts including manufacturing, warehousing, logistics and procurement
Identified ineffective practices and led warehouse improvements to increase efficiency, maximise production and address missed supply deadlines
Verified accuracy of finished products against work orders
Implemented maintenance scheduling to reduce down time on machinery during shifts
Addressed personnel issues, including staff from diverse backgrounds with limited English and disabilities
Established company wide processes to maximise communication and increase responsiveness to customer demands and scheduling changes
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Used daily system logs to document production information, discussing issues with management.
General Manager
Architectural Cladding Supplies
07.2018 - 03.2021
Built and maintained relationships with customers and suppliers through account development, education and understanding of metal cladding as a building modality
Provided support, training and problem solving to customers, suppliers and architects on correct application and installation
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Oversaw factory operations to reduce costs, manage delivery schedules and perform risk analysis to improve profitability
Coordinated training activities for employees to understand manufacturing process and use of materials
Successfully designed, manufactured and supplied cladding for The Block TV series
Operations Manager
Metal Cladding Systems
05.2013 - 04.2018
Established and grew a metal cladding department to expand an existing rainwater business
Resourced highly trained personnel, specialist machinery and procurement of material to enable fast and accurate turnaround in a newly established and fast growing industry
Developed loyal customer client base by providing excellent customer service, knowledge and production turnaround times
Awarded contract as inaugural supplier for metal cladding products to The Block TV show
Production Manager
HM Metalcraft
02.2010 - 05.2013
Directed the manufacturing process and procedures of a small team to achieve on time supply of material to building sites nationally
Implemented continuous improvement initiatives to optimize quality and production output whilst enforcing safety standards
Implemented material ordering process to better meet production timelines
Personnel development through mentoring and training