Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Geena McVean

31 Booth Street Tumbarumba,NSW

Summary

To gain employment and further develop and acquire new skills, within an individual and team environment. Whilst also integrating into my work core values of honesty and commitment. I am highly committed and dedicated to serving clients and helping them to the best of my ability. I always maintain a high degree of care, dedication and compassion whilst focusing on the clients needs. I am a practical problem solver when unexpected problems occur. I easily adapt to difficult situations. I am an honest, reliable and mature individual who is able to work independently and within a team environment.

Overview

2
2
years of professional experience

Work History

Receptionist

Synergy Healthworks
Tumut , NSW
09.2022 - Current
  • Schedule and confirm appointments.
  • Answer and direct incoming calls using multi-line telephone system.
  • Deliver administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Welcome patrons to front desk and engage in friendly conversations while conducting check-in process.
  • Greet incoming patients and verify paperwork to manage smooth intake processes.
  • Manage customer complaints and rectify issues to complete satisfaction.
  • Handle payment processing and provide customers with receipts and proper bills and change.

Disability Support Worker

Valmar Support Services
Tumbarumba , NSW
2018 - 2019
  • Assistance with personal care and daily tasks
  • Transportation of patients to appointments
  • Assisting clients with the development of life skills and hobbies
  • Cleaning of residences including bedding, bathroom, kitchen
  • Assistance with shopping, scheduling and finance
  • Manual handling of clients.

Medical Receptionist

Mary Medical Pty Ltd T/A Batlow Medical Practice
Batlow , NSW
2020 - 2022
  • Book appointments and arrange schedules
  • Receive and allocate payments
  • Answer calls, triage needs and assist with enquiries
  • Completing and updating documentation
  • Creating and updating patient records
  • Ensuring a well maintained and tidy practice
  • Processing medicare, workcover and patient billing
  • Faxing, scanning and filing of medical records.

Education

Year 10 Certificate -

Tumbarumba High School
2015

Skills

  • Strategic thinker and problem solver
  • Excellent organizational skills and time management
  • Proficient in the use of Google Drive, Google Docs, Google Teams, OneDrive, Gmail, Canva, Trello, Nookal, Best Practice, eFax, Microsoft Office including Word, Excel and Outlook
  • Great attention to detail
  • Courteous and professional
  • Multitasking and prioritization

References

References:

Evan Feather (ex employer/current colleague) 

evan@synergyhealthworks.com

0447 307 760

Leah Rossato (senior physiotherapist)

leah@synergyhealthworks.com

0428 515 213

Timeline

Receptionist

Synergy Healthworks
09.2022 - Current

Disability Support Worker

Valmar Support Services
2018 - 2019

Medical Receptionist

Mary Medical Pty Ltd T/A Batlow Medical Practice
2020 - 2022

Year 10 Certificate -

Tumbarumba High School

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Geena McVean