Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Shane Mackey

Brisbane,QLD

Summary

Adept at steering operations and leading cross-functional teams to surpass business objectives, my tenure at Mct Motorsport showcases a blend of strategic planning and executive leadership. By mentoring staff and optimizing workflows, I've significantly enhanced operational efficiency and fostered a culture of continuous improvement, leveraging skills in operations management and people development.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

Mct Motorsport
07.2020 - Current
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.

Used Car Sales Manager

Norris Motor Group
02.2012 - 06.2020
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Managed inventory effectively for optimal turnover rate and profitability.
  • Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
  • Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

New Car Sales Representative

Motorzone
05.2007 - 06.2010
  • Maintained a deep knowledge of the dealership''s inventory, allowing for quick and accurate matching of clients to vehicles.
  • Boosted sales revenue by developing strong relationships with clients and offering personalized vehicle recommendations.
  • Kept abreast of competitor offerings and industry trends, allowing for effective positioning of dealership vehicles and targeted marketing efforts.
  • Utilized CRM systems to manage customer information, track leads, and maintain organized records of sales activities.

Heavy Diesel Mechanic

Bus Eireann
08.2003 - 05.2007
  • Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
  • Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
  • Increased customer satisfaction by providing timely and accurate repair services for their heavy diesel equipment.
  • Streamlined workflow in the repair shop, maintaining a clean and organized workspace to facilitate efficient repairs.
  • Troubleshot electrical systems using diagnostic tools such as multimeters, oscilloscopes, or specialized software.

Auto Parts Specialist

Limerick Brakes
04.1999 - 08.2003
  • Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Ordered parts from various distributors to fulfill demands.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.

Education

Bachelor of Science - Road Transport Management And Logistics

Limerick Institute of Technology
Limerick Ireland
05.2012

Skills

  • Operations Management
  • Cross-Functional Teamwork
  • Strategic Planning
  • People and Culture
  • Marketing and Advertising
  • Sales and Training
  • Mechanical Understanding

Certification

Motor Dealer Licence

HGV Mechanic

Bachelors degree Road Transport Management

Fire Warden

First Aid


Interests

Hurling

Football

Golf

Boxing

Timeline

Chief Operating Officer

Mct Motorsport
07.2020 - Current

Used Car Sales Manager

Norris Motor Group
02.2012 - 06.2020

New Car Sales Representative

Motorzone
05.2007 - 06.2010

Heavy Diesel Mechanic

Bus Eireann
08.2003 - 05.2007

Auto Parts Specialist

Limerick Brakes
04.1999 - 08.2003

Bachelor of Science - Road Transport Management And Logistics

Limerick Institute of Technology

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Shane Mackey