Shane Norton

Daily school run for a Disabled child in a wheelchair and general wheelchair pickups for clients to appointments.

• Adhered to company policies and procedures related to safety and security standards.
• Documented daily kms, gas, and other data.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

• Provided technical support for customers in resolving complex issues.
• Assisted in developing strategies to increase customer satisfaction levels.
• Collaborated with marketing teams to develop promotional campaigns.
• Maintained positive working relationships with fellow staff and management.
• Identified the needs of customers promptly and efficiently.
• Monitored team sales targets and addressed deficiencies.
• Achieved established sales targets by generating new customer accounts.
• Coordinated the loading, unloading, and delivery of materials with truck drivers.
• Cutting, stacking, sorting, and grading timber products.
• Assisted customers with selecting appropriate building supplies for their projects.

• Calibrated antennas to maximize signal strength and quality of audio and video output.
• Performed installations and repairs of satellite systems, including dishes and receivers.
• Trained customers on the proper operation of their new satellite systems after completion of the installation process.
• Replaced faulty coaxial cables to maintain signal integrity throughout the entire system.
• Provided technical support and troubleshooting services for existing satellite systems.
• Ran wires between components and outside cable systems.
• Ensured all safety protocols were followed while performing installations at customer sites.
• Tested signal strength using diagnostic tools to identify any problems with reception or transmission of signals.
• Contacted customers before the date of scheduled installation to verify appointment.

• Ensured that all safety protocols were followed while working on ladders and roofs.
• Identified potential problems or hazards at job sites before beginning work.
• Displayed high standards for quality workmanship and routinely double-checked work.
• Set up ladders or scaffolding to safely access the roof.
• Fit brackets to rafters to connect fascia boards.
• Install gutter brackets gutters, drops, corners, end caps, and other gutter components per industry standards.