Shane Reynolds

• Presently, employed by Labourpower as a casual HR Operator working within the Veolia commercial division
• This position is night shift 10pm-8am and services businesses in and around the international and domestics airport utilising rear lift, hook lift, front lift and dyno vehicles.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

• McColls have predominantly been the leader within the dairy division transporting over 75% of milk nationally
• McColls Transport are relatively new to the dangerous goods transport sector and currently my position is within this division.
• My responsibilities are for the smooth and efficient organisation within the dangerous goods transport based in Prestons NSW
• This entails the following;
• Monitor daily operations of fleet deliveries and accommodate for changing situations.
• Ensure drivers comply with Dangerous Goods Laws/Hazchem regulations.
• Confirm correct placarding of dangerous goods.
• Regular maintenance of fleet trucks and trailers are SLP registered and compliant.
• Allocate and approve dangerous goods products to freight trailers and create safe load plans for interstate and local delivery.
• Ensure drivers adhere to safety compliance and NHVS.
• Scheduling which includes adjusting rosters, truck allocations, permanent and casual staff rosters for the efficient delivery of service linehaul and local.
• Approving customer pickup and delivery orders of DG requests.
• Branch payroll allocation and approvals.
• Prepare deliveries for next day.
• Designing and implantation of fleet diary for all interstate and local trucks/trailers.
• Monthly toolboxes with McColls employees.
• Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Improved operational efficiency by streamlining processes and implementing time-saving strategies.

Previously, I managed the day to day running of the contracts supporting the Contract Manager

• Scheduling which includes adjusting rosters, truck allocations, permanent and casual staff rosters for the efficient delivery of services.
• Daily communication with council regarding coverage of trucks and routes for the day.
• Daily checks on “Fit for Work” duties for all drivers including drug and alcohol testing and Covid19 procedures.
• Report of breakdowns from previous days activities and actively keeping in contact with all drivers throughout the day to complete the days requirements.
• Actively keeping in contact with all drivers throughout the day to complete the days requirements.
• Investigate all incidents and accidents through our camera systems for verification and finalisation with insurance companies and at fault issues.
• Attending council meetings and management meetings to these contracts
• Oversee and approve casual employee timecards/wages which are then forwarded to the agency for payment.
• Afternoon debrief discussions with the drivers to confirm route is completed and scheduled pickups have been finalised.
• Maintaining and auditing of bin stocktakes.
• Safety Inspections of all new residential properties for efficient delivery of services.
• Site safety audits.
• Site needs including buildings, technology, implementing site inductions, strategies.
• Monitor all EQS policies and procedures.
• VCR verification and approvals.
• Bin stocktakes.
• Insurance claims both Suez and Veolia.
• Daily/weekly interactions with Councils for both Operations and Education purposes.
• Risk assessments.
• Side Arm relief driving when required.
• Overloads reporting.
• Monthly Council Reporting.
• Event co-ordination at council run events such as bin deliveries and positioning.

• Previously holding this position in Chullora driving for the Canada Bay contract, my duties include the daily collection of recycling bins within the Canada Bay Local Government Area ensuring it is done safely, quickly, and efficiently each day.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
• Provided exceptional service to clients, leading to increased repeat business and positive feedback.

• As a driver at Bingo my main duties were driving a rear load truck and the collection of rubbish from various locations around Sydney and surrounding suburbs
• Working by myself I was entrusted to ensure the safe and reliable collection of customer waste daily, given a list of tasks everyday via a in truck computer system.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

• Employed a as driver this position gave me the opportunity to experience driving rear load and hook lift trucks
• Being autonomous, I was able to complete all given tasks within legal driving limits as well as operating a in truck computer system
• This job also allowed me to expand my knowledge of the greater Sydney area.

• Employed as a sideload driver I began working for JJ’s on the Liverpool Council contract before moving into the Blue Mountains and then Burwood Council contracts
• This job allowed me to experience how different councils operate and understand the individual requirements of Council run contracts

• Employed initially to work on the Woolworths contract I was moved into different contracts as required
• I was responsible for the daily management of staff and fleet in some cases numbering over 80 employees and 45 vehicles.
• Part of my responsibilities within the contracts I managed was load planning, reporting, and liaising with customers and staff, ensuring cost effective safe and efficient day to day operations.
• I was also responsible for the implementation of a new pager and optimization software system across 4 sites including the training of drivers and managers.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Promoted a positive work environment through open communication and constructive feedback.