SHANE RODRIGUES
118 Merivale Street, South Brisbane ,QLD ,QLD
Summary
Results-driven professional with experience in high-volume retail and event management. Skilled in store operations, inventory management, and delivering exceptional customer service. Excels in fast-paced, multicultural settings, effectively managing large crowds while maintaining brand standards. Committed to upholding company values and ensuring high-quality results in every guest interaction.
Overview
3
3
years of professional experience
Work History
Coordinator
SpringUp LLC
Dubai, United Arab Emirates
09.2025 - 02.2026
- Worked part-time at SpringUp LLC, Dubai, an event management company specializing in team-building games and activities for corporate clients.
- Supervised and coordinated Game Masters to ensure efficient operation of all activity stations during events.
- Managed on-site event flow and resolved operational issues to deliver all games and sessions smoothly and on schedule.
- Acted as a point of contact between the event team and management to maintain high standards of event execution
- Provided direct client support during events, addressing participant needs and ensuring high service quality.
- Guided participants through game rules and managed gameplay to create engaging experiences for clients.
Sales Associate , Store Assistant
Lulu Hypermarket
Dubai, United Arab Emirates
06.2023 - 07.2025
- Welcomed customers and delivered exceptional service, contributing to a positive store atmosphere.
- Guided customers in product selection, enhancing their shopping experience with tailored product knowledge.
- Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction and repeat business.
- Maintained inventory levels by restocking shelves and organizing displays.
- Collaborated with team members to ensure smooth store operations.
Education
Bachelor of Aviation Management
Griffith University
QLD02-2029
Diploma of Business
Griffith College
Brisbane, QLD10-2026
Skills
- Delivered efficient customer service in a high-volume retail environment while maintaining store standards and product availability
- Managed restocking, stock rotation, and routine inventory checks to ensure accurate shelf presentation and smooth operations
- Coordinated event activities in fast-paced environments, ensuring smooth flow and timely execution
- Managed large crowds during peak hours, maintaining order, safety, and a positive customer experience
Timeline
Coordinator
SpringUp LLC
09.2025 - 02.2026
Sales Associate , Store Assistant
Lulu Hypermarket
06.2023 - 07.2025
Bachelor of Aviation Management
Griffith University
Diploma of Business
Griffith College