Summary
Work History
Skills
Timeline
Generic

Shane Schwerin

Biala,NSW

Summary

Hardworking employee enthusiastic about learning the sales industry field inside and out, with a track record of exceeding targets at Royal Home Care. Excelled in customer relationship building and leveraging computer literacy to enhance sales processes. Recognized for outstanding achievements and ability to foster team productivity. Skilled in closing sales and ensuring unparalleled customer service, contributing to significant business growth.

Work History

Sales Representative

Royal Home Care
  • Demonstrated products at customer locations, answering questions and redirecting questions to relevant departments.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Followed-up with clients after installations to ensure quality service and customer satisfaction.
  • Recognition by National Supervisor for high achievement in sales.

Sales Representative Team Leader

Royal Home Care
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Delegated daily tasks to team members to optimize team productivity.
  • Communicated with other staff members, team leaders and executives to update account information and maintain accuracy.
  • Establish contracts, including pricing structures and service terms.
  • Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities.


Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Exceptional ability to work independently and in a team
  • Meticulous attention to detail
  • Computer expertise: software installation, able to readily adapt to new software (computer literacy)
  • Ability to close sales and provide excellent customer services

Timeline

Sales Representative

Royal Home Care

Sales Representative Team Leader

Royal Home Care
Shane Schwerin