Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shane Watson

Toowoomba,QLD

Summary

Results-driven Buys and Loans Officer with expertise in client relationship management, operational oversight, and team supervision. Proven track record in developing effective operational procedures and enhancing workflow efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Buys and Loans Officer

Cash Converters
Strathpine, Queensland
05.2006 - 07.2025
  • Assisted team in organizing daily operational tasks and responsibilities.
  • Supported management in maintaining accurate records and documentation.
  • Contributed to team meetings by sharing insights and ideas for improvement.
  • Followed safety protocols while performing assigned duties and tasks.
  • Collaborated with colleagues to ensure smooth workflow and communication.
  • Handled routine inquiries from clients, providing information as needed.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Supervised subordinate staff in carrying out daily duties and activities.
  • Developed and maintained relationships with key clients and stakeholders.
  • Oversaw the development and implementation of operational procedures.
  • Ensured the security and confidentiality of sensitive information.

Skills

  • Operational procedures
  • Record management
  • Client relationship management
  • Documentation accuracy
  • Safety compliance
  • Team collaboration

Certification

  • Test and Tag Certified

Timeline

Buys and Loans Officer

Cash Converters
05.2006 - 07.2025
Shane Watson